Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

MELISSA ZAMUDIO-GARCIA

Soledad

Summary

Fluent in both English and Spanish, I bring added value to diverse customer interactions. My tenure as a Home Care Provider honed my empathetic communication and problem-solving skills, ensuring I meet and exceed service expectations. Committed to continuous learning, I am always seeking to enhance my expertise and contribute positively to the team.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician Trainee

Rite Aid
12.2024 - 08.2025
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Collected co-payments or full payments from customers.
  • Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
  • Served as a reliable team member by consistently arriving on time, prepared to contribute and assist in all pharmacy operations as needed.

HOME DECOR CUSTOMER SERVICE ASSOCIATE

Lowe's Companies, Inc.
03.2023 - 11.2024
  • Provided personalized recommendations and product knowledge to enhance customer experience.
  • Assisted in resolving shipping and delivery issues to ensure customer satisfaction.
  • Maintained a clean and organized showroom to showcase products effectively.
  • Participated in product training sessions to stay updated on new merchandise.
  • Demonstrated strong communication skills in interacting with diverse customer base.
  • Collaborated with team members to achieve sales targets and improve customer retention.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

HOME CARE PROVIDER

In-Home Supportive Services
09.2018 - 12.2023
  • Managed daily care and activities for elderly clients in their homes.
  • Administered medication and assisted with personal hygiene tasks.
  • Maintained a clean and safe environment for clients.
  • Coordinated appointments and transportation for clients to medical visits.

CASHIER

Lowe's Companies, Inc.
09.2021 - 03.2023
  • Managed cash register and processed transactions for busy retail store.
  • Provided exceptional customer service by assisting patrons with inquiries and purchases.
  • Balanced daily cash drawer and ensured accurate accounting of funds.
  • Handled exchanges and returns, resolving customer issues effectively and efficiently.
  • Trained new employees on cash handling procedures and customer service standards.

Education

Bachelor's Degree - Psychology

California State University
Seaside, CA
05.2021

No Degree - Psychology

Oklahoma Christian University
Edmond, OK

No Degree - Psychology

Hartnell College
Salinas, CA

Skills

  • English

  • Spanish

  • Home Care

  • Communication

  • Problem-solving skills

  • Multi-tasking

  • Adaptability

  • Basic Computer Skills

  • Teamwork

  • Customer service

LANGUAGES

English | Advanced
Spanish | Advanced

Timeline

Pharmacy Technician Trainee

Rite Aid
12.2024 - 08.2025

HOME DECOR CUSTOMER SERVICE ASSOCIATE

Lowe's Companies, Inc.
03.2023 - 11.2024

CASHIER

Lowe's Companies, Inc.
09.2021 - 03.2023

HOME CARE PROVIDER

In-Home Supportive Services
09.2018 - 12.2023

Bachelor's Degree - Psychology

California State University

No Degree - Psychology

Oklahoma Christian University

No Degree - Psychology

Hartnell College

Similar Profiles

CREATE PROFILE
MELISSA ZAMUDIO-GARCIA