Melissa Woollatt
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in long term care and assisted living settings providing guidance and encouragement to patients through physical and emotional support.
Overview
17
17
years of professional experience
Work History
Personal Support Worker
Oakcrossing Retirement
08.2019 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Trained and coordinated work of new support workers.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Sales Associate
Tommy Hilfiger
09.2012 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
3rd Keyholder
Stokes
07.2007 - 09.2008
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
Sales Associate
The General Store
07.2006 - 07.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Certificate - Personal Support Worker
Fanshawe College
London11.2019
Skills
- Personalized Support
- ADL Support
- Vitals Monitoring and Documentation
- Light Maintenance Duties
- Nursing Assistance
- Standard First aid CPR level
- Mental Health Certificate
Timeline
Personal Support Worker
Oakcrossing Retirement
08.2019 - Current
Sales Associate
Tommy Hilfiger
09.2012 - 09.2016
3rd Keyholder
Stokes
07.2007 - 09.2008
Sales Associate
The General Store
07.2006 - 07.2007
Certificate - Personal Support Worker
Fanshawe College
Similar Profiles
Noby ThomasNoby Thomas
Registered Practical Nurse at PeopleCare Oakcrossing Long Term CareRegistered Practical Nurse at PeopleCare Oakcrossing Long Term Care
Zhendong XuZhendong Xu
Registered Practical Nurse (student) at PeopleCare Oakcrossing Long-Term CareRegistered Practical Nurse (student) at PeopleCare Oakcrossing Long-Term Care
Jenny DangJenny Dang
Personal Support Worker at PeopleCare Oakcrossing LTCPersonal Support Worker at PeopleCare Oakcrossing LTC