Melissa Williams
Roseville
Summary
Professional position where my organizational skills, efficiency and commitment to childhood education and development will contribute to your organization's success.
Overview
25
25
years of professional experience
Work History
Team Associate/ Electronics and Photo
Walmart
Rocklin, CA
07.2018 - Current
- Assist customers with photo orders, answering questions and providing assistance while using photo kiosks
- Ensure that photo orders are free of any lines caused by clogged nozzles and troubleshoot accordingly (perform diagnostic and cleaning of printer and, if needed, put a call into Fuji for assistance)
- Properly prepare and package specialty orders and ship out via FedEx and UPS
- Assisted customers with photo orders by answering questions and providing support for photo kiosks, enhancing customer satisfaction.
- Properly clean and maintain the photo lab, the photo equipment, and printers and ensure that the photo lab is tidy and free of clutter
- Prepared and packaged specialty orders for shipping via FedEx and UPS, ensuring timely delivery.
- Ensured photo orders were free of lines by troubleshooting clogged nozzles and performing diagnostic cleaning of printers.
- Answer questions regarding products and locations of items
- Call customers and speak directly to or leave a message regarding photo orders
School Program Volunteer
Ilearn Academy
Meadow Vista, CA
09.2014 - 06.2018
- Managed daily classroom operations to foster an engaging and effective learning environment.
- Coordinated costume and set preparation for drama performances, managing cast and optimizing backstage operations for successful productions.
- Executed site closure and cleanup activities to uphold high operational standards.
Cashier
CVS Pharmacy
Roseville, CA
01.2014 - 01.2015
- Processed customers' payments
- Organized and displayed inventory on sales floor to enhance customer access
- Maintained store's cleanliness
Bookkeeper
John L. Schuch Rare Coins/ Roseville Numismatics
Roseville, CA
06.2008 - 08.2008
- Managed office cash flow and bank ledger to ensure accurate financial tracking
- Processed deposits and printed checks for customers and payroll to maintain timely payments
- Paid office bills and filed documents
- Operated multi-line phone system to manage incoming calls and relayed phone message to office employees
Sales Associate
Fashion Bug
Roseville, CA
01.2002 - 01.2003
- Guided customers in merchandise selection, located items, and provided tailored recommendations
- Facilitated customer fitting room experiences, placed inventory on the sales floor and processed payments and refunds
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Maintained visual merchandising standards, ensuring store displays aligned with brand guidelines.
- Processed transactions efficiently, minimizing wait times during peak hours.
Education
No Degree - Food And Nutrition
Sierra College
Rocklin, CASkills
- Order Fulfillment
- Inventory Management
- Customer Service
- Attention to detail
- Cleaning
- Computer skills
- Following instructions
- Adherence to procedures
- Decision-making capacity
- Training and mentoring
- Organizing work stations
- Positive attitude
Timeline
Team Associate/ Electronics and Photo
Walmart
07.2018 - Current
School Program Volunteer
Ilearn Academy
09.2014 - 06.2018
Cashier
CVS Pharmacy
01.2014 - 01.2015
Bookkeeper
John L. Schuch Rare Coins/ Roseville Numismatics
06.2008 - 08.2008
Sales Associate
Fashion Bug
01.2002 - 01.2003
No Degree - Food And Nutrition
Sierra College