Compassionate Community Social Service Worker. Committed to helping community members improve wellness through hands-on support and education.
Overview
9
9
years of professional experience
Work History
Childcare Assistant
Heather Rhodes
10.2015 - 08.2024
Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Boosted children''s cognitive development with age-appropriate educational games and activities.
Read and told stories to promote and support overall language development.
Monitored children's progress and identified areas of improvement.
Practicum Student
FASD Network
12.2023 - 02.2024
Followed school and classroom policies, regulations, dress codes, and schedules.
Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
Assistant Manager
Ricki's Clothing Store
11.2019 - 01.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Improved customer satisfaction by addressing and resolving complaints promptly.