Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
RegisteredNurse
Melissa Warner

Melissa Warner

Home Support Worker
Windsor,Ontario

Summary

Attentive Home Support Worker passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Overview

13
13
years of professional experience
2
2
Certification

Work History

Direct Support Professional(PSW) Partime

Community Living Windsor/Essex County
06.2012 - Current
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted residents in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each resident 's unique needs.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for individuals.
  • Supported residents with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Improved self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.

Home Support Worker

Independent Contrator
03.2011 - Current
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Improved independence and quality of life for clients through assistance with daily living tasks.
  • Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
  • Facilitated medication administration according to prescribed schedules and doses.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
  • Provided emotional support during difficult times by actively listening and empathizing with clients' experiences.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
  • Offered compassionate end-of-life care for terminally ill clients while maintaining dignity, respect, and comfort throughout their final days.

Case Manager/Key Holder

Community Living Oakville
12.2010 - 05.2012
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Provided leadership, guidance and support to staff members.
  • Developed and implemented training programs for staff.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.

Education

Developmental Support Worker Diploma (DSW) -

Niagara College
Welland, ON

Personal Support Worker

Niagara College
Welland, ON

Education Assistant-Special Needs Support

Niagara College
Welland, ON

Skills

  • Uplifting
  • Dependable
  • Energetic
  • Humorous
  • Disciplined
  • Patient
  • Creative individual and a team player with strong interpersonal, analytical, organizational skills
  • Proficient in Microsoft Office Tools (Word, Excel, and PowerPoint,Outlook) and web browsing

Languages

English
Native or Bilingual

Certification

  • First Aid
  • Cardiopulmonary Resuscitation Level C Training (CPR)
  • Crisis Prevention Intervention (CPI)
  • Practical Medication Administration Training
  • Covid 19 Immunization Certification
  • Police Clearance Certificate-Including Vulnerable Sector
  • Class "G" Driver's License
  • Abuse Prevention Workshop Certificate
  • Mental Health Workshop

References

Available Upon Request

Timeline

Direct Support Professional(PSW) Partime

Community Living Windsor/Essex County
06.2012 - Current

Home Support Worker

Independent Contrator
03.2011 - Current

Case Manager/Key Holder

Community Living Oakville
12.2010 - 05.2012

Developmental Support Worker Diploma (DSW) -

Niagara College

Personal Support Worker

Niagara College

Education Assistant-Special Needs Support

Niagara College

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Melissa WarnerHome Support Worker