Melissa Veens
Warwick,ON
Summary
Organized and dedicated Administrative Professional in Curriculum and Medical Education. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Accomplished Program Coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making.
Overview
9
9
years of professional experience
Work History
Program Coordinator
Western University
04.2024 - Current
- Program Coordinator Enhanced Skills and Scheduling – Family Medicine Postgraduate Residency Program
- Responsible for all aspects of scheduling for PGY1 and 2 Family Medicine Residents in the Rural and Regional areas of the Distributed Medical Education Network
- Liasons with Physicians and staff and to ensure residents in our Regional and Rural Residency program were able to complete all required rotations to complete their residency program
- Assists residents in problem solving to ensure they meet all of their requirements for a successful rotation
- Responsible for coorinating Visiting Family Medicine Electives from other Canadian and International university residents
- Responsible for all aspects of Program Coordination and Administration of the PGY3 Enhanced Skills Residency programs within the Family Medicine Residency Program; including administration of the recruitment process through CaRMS for our Category 1 Residency Programs and our MyFM System for our Category 2 Residency Programs, scheduling, orientation and assisting our residents, faculty, management and Program Directors to efficiently and successfully run the programs
Administrative Program Assistant
Memorial University Newfoundland
12.2022 - 03.2024
- Handled all scheduling for 3rd year medical students completing their clerkship rotations in the Discipline of Psychiatry
- Scheduled students for short term elective and selective rotations in the Discipline of Psychiatry
- Assisted medical students in problem solving to ensure they meet all of their requirements for a successful rotation
- Facilitated timely delivery of special projects to meet organizational and departmental objectives
- Organized logistics and materials for each meeting, arranges spaces and takes detailed notes for later dissemination to key stakeholders
- Compiled end of rotation reports for program leaders
- Assisted Academic Program Administrator with tasks relating to the administration of the Psychiatry Residency program
- Assisted medical students in problem solving to ensure they meet all of their requirements for a successful rotation
Curriculum Administrator
Western University
01.2016 - 12.2022
- Preparation and coordination as well as administrative tasks throughout the course, including conducting meetings, online correspondence and delivery of assessments
- Assisted in the coordination of individualized activity within the course (e.g
- Team based learning, symposium activity, in class exam review meetings, UGME summer student projects, etc.)
- Built and maintained course websites for distribution of course materials and scheduling
- Troubleshooted learning management systems
- Resolved conflicts with schedules and deadlines
- Prepared and distributed all correspondence in the planning, preparation and gathering of course materials
- Provided administrative support for course committees and governance committees for the UGME office
Education
Associate of Science - Medical Administration
Westervelt College
London, ON11.2015
Associate of Arts - Hospitality Management
Lambton College
Sarnia, ON01.1998
High School Diploma -
St. Patrick's High School
Sarnia, ON01.1993
Skills
- Organization and Time Management
- Program Management
- Written Communication
- Verbal Communication
- Hospitality Management
- Leadership
- One45 Software
- Elentra Software
- OWL Software
- Microsoft Office
- Online Education Software
- Web Meeting Software (Webex, Zoom, Teams)
- Medical Education
- Customer service
- Student service
Timeline
Program Coordinator
Western University
04.2024 - Current
Administrative Program Assistant
Memorial University Newfoundland
12.2022 - 03.2024
Curriculum Administrator
Western University
01.2016 - 12.2022
Associate of Arts - Hospitality Management
Lambton College
High School Diploma -
St. Patrick's High School
Associate of Science - Medical Administration
Westervelt College
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