Melissa Van Deutekom

•assisting customers with their specific needs, including walking them to products and shopping for them when needed

•maintaining a positive energy and contributing to a fun and welcoming environment

•stocking/facing product and re-merchandizing to increase appeal and sales throughout the store

•training new hires thoroughly with patience and encouragement

•taking inventory and writing daily orders for various sections, ideally creating sustainable truck-to-shelf deliveries

•safely operating standing forklifts, pallet jacks, and dollies

•while in management, creating daily schedules for crew and staying aware of store flow and needs

•conducting returns, opening/closing out cash registers, and finalizing safe and sales numbers each evening

•addressing crew concerns, conducting conflict management, and creating write-ups when necessary

•creating personalized crew reviews every six months