Summary
Overview
Work History
Education
Skills
Other Courses and Certifications
Timeline
Generic

Melissa Valero

Victoria,BC

Summary

Dedicated professional with nearly eight years of diverse experience in finance, logistics, and administration. Skilled in team leadership, financial oversight, import/export processes, and documentation management. Demonstrated adaptability, with a focus on enhancing efficiency, meticulous attention to detail, and optimization of resources. Committed to delivering high-quality results while conducting all tasks with a strong sense of respect, honesty, and kindness.

Overview

9
9
years of professional experience

Work History

Administrative and Financial Supervisor

Ballet Victoria Society
07.2022 - 02.2024
  • Administered payroll, Accounts receivable and accounts payable processes.
  • Oversaw project management activities, budgets (of up to 100k) and prepared financial reports for the board meeting and BC registry..
  • Supervised donations and conducted reconciliation of credit card and bank transactions (up to 300 transactions /orders to process monthly).
  • Supported hiring process by creating documentation required to maintain human resources standard.

Logistics Assistant

Vinmar International LTD
11.2016 - 01.2022
  • Created purchase orders for the region of South America.
  • Collaborated with the USA warehouses to coordinate shipments and documentation required depending on the country (import/export docs).
  • Created and managed customer portfolio and collection process of clients with credit limits of up to $200k .
  • Collaborated with suppliers to create documents such as product technical sheets, security data sheets or Analysis certificates.
  • Provided exceptional customer service handling requests and complex logistics issues recovering up to 50% of Bad Debt.

Pension and Annuities Analyst

Alfa Insurances S.A.
12.2015 - 11.2016
  • Processed up to 1000 Judicial deposit payments every month
  • Managed pension substitution process
  • Provided legal support and Verified authenticity of approximately 70 documents per day from clients
  • Managed documentary platforms, including SIPREN and SICAD
  • Coordinated call-center campaign logistics.

International Distribution Intern

Weener Plastics Group- Proenfar Colombia
03.2015 - 09.2015
  • created purchase orders and certificates of origin along with preparation of export documents
  • Implemented Incoterms for negotiation with customers
  • Managed courier suppliers Accounts such as DHL, Fedex, TNT and UPS mainly for shipping of product samples.

Education

Business Administration Diploma -

University of Victoria
Victoria, BC
11.2023

Bachelor’s Degree - Finance and international business

Panamericana University
Bogotá, Colombia
11.2017

Skills

  • Experienced with business/accounting software such as SAP ( ERP and CRM modules), Accountek Connected, Box and others.
  • Proficiency in Microsoft Office Suite including Word, Excel, Power point and Outlook.
  • Organizational skills with a focus on managing schedules, calendars, and deadlines.
  • Problem-solving and multitasking.
  • Excelent customer service and supplier management
  • Both independent and collaborative work capabilities
  • Bilingual (English - Spanish)

Other Courses and Certifications

  • Occupational Health and Safety Management System certification (Seguros Sura, Colombia, 2017)
  • SAP C4C Customer Relationship Management System( SAP-Vinmar, remotely USA, 2021)
  • Diploma in Logistics Management (Politecninco de Suramerica, remotely, Colombia)

Timeline

Administrative and Financial Supervisor

Ballet Victoria Society
07.2022 - 02.2024

Logistics Assistant

Vinmar International LTD
11.2016 - 01.2022

Pension and Annuities Analyst

Alfa Insurances S.A.
12.2015 - 11.2016

International Distribution Intern

Weener Plastics Group- Proenfar Colombia
03.2015 - 09.2015

Business Administration Diploma -

University of Victoria

Bachelor’s Degree - Finance and international business

Panamericana University
Melissa Valero