Melissa Ullyot
Summary
Driven Financial Services Specialist with a proven track record at APANS Health Services, adept in managing complex accounts receivables/payables and supporting finance departments. Excelled in enhancing office productivity and fostering team collaboration at London Health Science Centre. Skilled in Excel Spreadsheets and Point Click Care software, demonstrating a friendly and cooperative attitude.
Overview
27
27
years of professional experience
Work History
Financial Services Specialist
APANS Health Services
09.2013 - Current
- Manage aspects of Accounts Receivables that includes producing resident invoices, collecting electronic payments, tracking aging balances and initiating collection efforts, managing ancillary charges, and offering support to the homes by providing transaction histories, tax statements and answering financial questions brought to them by residents and their families.
- Manage aspects of Accounts Payables including collection and payment of invoices for the five long term care homes and the head office, communicating with vendors to ensure full payment of accounts, managing vendor lists and payment procedures, monitoring and paying employee expense reports, offering support to the homes by providing information and answering questions brought to them by vendors. I support the payroll department by running manual payroll cheques when necessary. I provide support to the APANS owners by entering and paying invoices related to the business outside of long term care.
- Provide support to the finance department at head office including reconciling the trust bank accounts for the homes, providing approvals through the bank for payroll, and EFTs, transferring money between the accounts for bill payments, and downloading the bank statements, including eStatements onto the APANS server.
Medical Secretary
London Health Science Centre
07.2008 - 08.2013
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Organized paperwork such as charts and reports for office and patient needs.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Proactively ordered supplies and maintained inventory levels to avoid shortages that could disrupt daily operations or patient care services.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Expedited prescription refills for patients using electronic prescriptions systems while adhering to applicable regulations.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
Senior Sales Associate
7-Eleven Canada Inc.
10.1997 - 04.2007
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Education
Certificate - Health Care Office Assistant
Fanshawe College
London, ON03.2008
Skills
- Proficient with Excel Spreadsheets
- Proficient with Point Click Care software for both resident care and accounting
- Good general knowledge of web based software
- Friendly and co-operative attitude
Languages
English
Volunteer Work
I am currently a colony leader with The 45th London Scout Group. I work with youth aged 5-7 where we focus on outdoor adventure skills, sustainability, friendship, leadership, and fun. I have been colony leader with this group for 5 years now and find it very rewarding.
Timeline
Financial Services Specialist
APANS Health Services
09.2013 - Current
Medical Secretary
London Health Science Centre
07.2008 - 08.2013
Senior Sales Associate
7-Eleven Canada Inc.
10.1997 - 04.2007
Certificate - Health Care Office Assistant
Fanshawe College
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