Melissa Tidlund
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Receptionist/Secretary position. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Personal Nanny
Raymond, AB
05.2023 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Involved children in caring for household pets and chores.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
General Cleaner
M&L Cleaning
Lethbridge, AB
04.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Developed and implemented comprehensive cleaning plan for entire building.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Door Sales Representative
Boost Business Solutions
Calgary, AB
11.2020 - 02.2021
- Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of Telus Communications over those of competition.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Completed documentation smoothly to finalize sales.
- Offered customers best-fit, beneficial solutions from Telus Communications product line.
- Met or exceeded sales quotas.
- Traveled by foot or automobile to deliver or sell merchandise. Used scripts or persuasive sales techniques.
- Completed follow up appointments or calls each week to connect with warm leads.
- Listened to customer needs and desires to identify and recommend optimal products.
- Presented sales presentations and proposals, identifying positive features, and advantages for the services provided by Telus Communications.
Inventory Associate
RGIS Inventory
Calgary, AB
08.2020 - 10.2020
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
- Maintained inventory count, tracked usage, and documented variances.
- Created reports detailing inventory costs, deliveries, and usage.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Education
No Degree - Medical Office Administrator
Reeves College
Lethbridge09.2023
High School Diploma -
Raymond High School
Raymond, AB06.2019
Skills
- First Aid
- Security Awareness
- Work Schedule Development
- Strategic Planning
- Receptive to Feedback
- Development of Social Skills
- Analytical & Critical Thinking
- A developed sense of empathy
- Ability to respond quickly and adapt to new circumstances as they arise
- Form working relationships with team members
- Verbal and Written Communication Skills
Timeline
Personal Nanny
05.2023 - Current
General Cleaner
M&L Cleaning
04.2023 - Current
Door Sales Representative
Boost Business Solutions
11.2020 - 02.2021
Inventory Associate
RGIS Inventory
08.2020 - 10.2020
No Degree - Medical Office Administrator
Reeves College
High School Diploma -
Raymond High School
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