Melissa Tanglao
Child Care Provider
Calgary,AB
Summary
Specialized in child development, utilizing a robust background in Psychology to actively enhance emotional, social, and cognitive skills in young learners. With comprehensive experience in youth mentoring and program coordination, adept at crafting and implementing engaging, developmentally appropriate activities that promote key milestones. An expert in delivering compassionate care and educational support, consistently ensuring a safe, inclusive, and stimulating environment for children. Committed to fostering healthy development and facilitating early learning through innovative, tailored approaches.
Overview
28
28
years of professional experience
2
2
Languages
Work History
Youth Development Coordinator
Foundation For Angeles Values Education, Inc.
06.2010 - 03.2024
- Student Mentorship: Provide one-on-one mentoring to students, focusing on their personal, emotional, and spiritual growth, and addressing specific challenges faced by youth.
- Program Coordination: Design, coordinate, and implement youth programs that promote social, emotional, and cultural development. Ensure these activities are engaging and contribute positively to students' self-esteem and overall development.
- Outreach Initiatives: Plan and execute outreach programs targeted at community service and education, such as storytelling sessions for indigenous groups and organizing donation drives.
- Volunteer Management: Organize and manage volunteer groups for various causes, including environmental conservation efforts (like sea turtle conservation and tree planting) and community fundraising events.
- Educational Workshops: Coordinate with speakers to deliver inspirational and career-focused talks that enhance student learning and motivation.
Social Media Marketer and Graphics Designer
Freelance
11.2018 - Current
- Strategic Social Media Campaign Management: Design and implement innovative social media marketing campaigns tailored to the dynamic needs of the jewelry and fashion sectors, aiming to maximize brand visibility and audience engagement.
- Influencer Collaboration: Forge and maintain strategic partnerships with key industry influencers to enhance brand awareness and credibility, leveraging their networks to reach broader and more targeted audiences.
- Paid Advertising Oversight: Manage and optimize paid advertising campaigns across multiple platforms, ensuring efficient budget allocation and maximizing return on investment. Continuously analyze and adjust strategies based on campaign performance data.
- Graphic Design and Content Creation: Produce compelling visual content that aligns with brand aesthetics and campaign goals, utilizing advanced graphic design skills to captivate and engage audiences.
- Customer Interaction and Support: Handle customer inquiries and issues promptly on social media platforms, enhancing customer loyalty and satisfaction by providing timely and effective solutions.
Chief Executive Officer
Angel Link Enterprise
10.2007 - 12.2017
- Strategic Leadership and Team Management: Directed a dynamic team of sales managers, sales executives, technicians, and educators, fostering a collaborative environment to meet sales targets and company objectives.
- Product Distribution and Sales Strategy: Oversaw the distribution strategy for high-demand salon products, ensuring optimal market penetration and brand positioning.
- Operational Oversight: Managed day-to-day operations, including logistics and supply chain management, to enhance delivery efficiency and customer satisfaction.
- Financial Management: Guided the financial strategy of the company, including budgeting, financial forecasting, and profitability analysis to ensure financial health and sustainability.
- Marketing and Brand Management: Led the marketing department in developing and implementing marketing strategies that effectively communicated brand values and drove product demand.
- Educational Programs and Technical Support: Coordinated with educators and technicians to provide high-quality training and support to salon professionals, enhancing product knowledge and application techniques.
Clinic Operations Manager
Ageless Rituals Skin Slimming Spa
11.2003 - 05.2012
- Staff Management and Training: Managed a team of therapists and support staff, conducting regular training sessions to ensure high service standards and up-to-date knowledge of spa treatments and products.
- Operational and Financial Oversight: Oversaw all operational aspects of the spa, including scheduling, resource allocation, and financial management, such as budgeting, expense tracking, and financial reporting.
- Marketing and Client Engagement: Led the development and implementation of marketing strategies to attract new clients and retain existing ones, including promotions, media campaigns, and partnership development.
- Client Care and Consultations: Actively engaged with clients to provide consultations, assess their needs, and recommend appropriate treatments, enhancing client relationships and ensuring tailored service delivery.
- Quality Control and Compliance: Ensured all spa services met industry standards and complied with health and safety regulations, maintaining a clean and safe environment for clients and staff.
Key Accounts Manager
Arnott's Philippines, Inc.
02.2000 - 11.2003
- Strategic Market Penetration: Successfully penetrated major market leaders, establishing robust partnerships with the country’s top retailers, thereby expanding the brand’s market presence and accessibility.
- Sales and Relationship Management: Managed and expanded key accounts, ensuring strong and productive relationships with partners through regular engagement and strategic alignments that enhanced mutual business goals.
- Merchandising Oversight: Directed a nationwide team of merchandisers to effectively promote Arnott's products in stores, optimizing product placement and visibility.
- Business Proposals and Negotiations: Crafted compelling business proposals and conducted negotiations with retailers, securing lucrative contracts and fostering long-term business relationships.
- Sales Strategy Development: Developed and implemented innovative sales strategies and initiatives that consistently met or exceeded monthly and annual sales targets.
- Performance Monitoring and Analysis: Monitored sales performance and market trends, adjusting strategies as necessary to maximize sales outcomes and ensure competitive advantage.
Key Accounts Executive
L'Oréal Philippines, Inc.
01.1996 - 02.2000
- Strategic Account Management: Identified and partnered with the top 20 salons nationwide, based on comprehensive metrics including salon area, image, number of stylists, customer volume, and sales performance.
- Sales and Relationship Management: Developed and maintained strong, productive relationships with salon owners and managers, ensuring alignment with their needs and business goals.
- Product Training and Education: Conducted detailed product training sessions for hairdressers, enhancing their knowledge and skills in using L'Oréal Professionnel products effectively.
- Sales Strategy Development: Crafted and executed tailored sales strategies to meet and exceed sales targets specific to the unique dynamics of the professional salon market.
- Performance Monitoring and Analysis: Monitored sales data and market trends to optimize strategies, ensuring sustained growth and market penetration.
- Business Proposals and Negotiations: Negotiated contracts and designed business proposals that maximized both partner satisfaction and company profitability.
Education
Bachelor of Arts - Psychology
University of The Philippines
Diliman, Quezon City, Philippines 05.2001 -
Skills
Youth Mentoring
Youth Engagement
Teamwork and Collaboration
Positive Reinforcement
Self Motivation
Active Listening
Relationship Building
Interpersonal Skills
Excellent organizational and leadership skills
Strong problem-solving and analytical abilities
trekking, running, doing regular workouts, travelling, reading, watching musical theatre and movies
I pursue hobbies that enhance both my physical endurance and cultural insight. Regular workouts, along with trekking and running, build my resilience and teach me the importance of goal-setting, skills directly applicable to overcoming professional challenges. Traveling broadens my perspectives, improving my problem-solving abilities. Reading deepens my understanding of human behavior, enhancing my communication skills. My passion for musical theatre and movies fuels my creativity, vital for crafting engaging narratives in my professional tasks. Each hobby, including my fitness regimen, enriches my work ethic and abilities, making me a well-rounded candidate with diverse skills and insights.
Timeline
Social Media Marketer and Graphics Designer
Freelance
11.2018 - Current
Youth Development Coordinator
Foundation For Angeles Values Education, Inc.
06.2010 - 03.2024
Chief Executive Officer
Angel Link Enterprise
10.2007 - 12.2017
Clinic Operations Manager
Ageless Rituals Skin Slimming Spa
11.2003 - 05.2012
Bachelor of Arts - Psychology
University of The Philippines
05.2001 -
Key Accounts Manager
Arnott's Philippines, Inc.
02.2000 - 11.2003
Key Accounts Executive
L'Oréal Philippines, Inc.
01.1996 - 02.2000
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