- Ranching, goat care, sustainable farming, gardening
Melissa Tadeo
Lake Isabella
Summary
Experienced with team leadership, delivering operational efficiency and project success. Utilizes strategic planning to drive productivity and process improvements. Track record of effective communication and conflict resolution.
Overview
14
14
years of professional experience
Work History
Senior Supervisor
The Original Roofing Co.
01.2021 - 12.2023
- Provide strategic oversight and leadership for the Customer Service, Warranty, and Photo Management departments, ensuring alignment with company standards and performance goals.
- Direct and coordinate departmental operations to maintain efficiency, quality, and timely service delivery.
- Lead scheduling strategy for Estimators and the Quality Control Department to optimize workflow and resource utilization.
- Partner with Superintendents to plan, schedule, and manage projects from initiation through completion.
- Supervise and mentor the Photo Management team, setting expectations, monitoring performance, and driving continuous improvement.
- Lead onboarding and training initiatives for new hires across multiple departments, fostering consistency, accountability, and professional development.
Plumbing Operations Coordinator
Sierra, LLC. Air Conditioning & Heating
07.2019 - 09.2020
- Serve as the primary point of contact for client inquiries, managing inbound communications with professionalism and efficiency.
- Create, maintain, and export comprehensive job databases containing all project documentation and records.
- Manage post-installation customer service, including issue resolution, follow-up communication, and service scheduling.
- Perform core processing functions, including accurate data entry, equipment registration, and submission of equipment rebate applications.
- Obtain required permits and coordinate all inspector appointments to ensure timely completion of final inspections.
- Plan and coordinate weekly and monthly meetings, and prepare and process end-of-day operational reports.
Sales Representative
Greenfield & Company Flower Wholesale
10.2012 - 07.2019
- Maintain comprehensive knowledge of the company's full product and service portfolio, including pricing structures and promotional discounts.
- Present, promote, and sell products and services to generate new daily orders while consistently meeting weekly, monthly, and annual sales targets.
- Track and manage sales performance metrics, including order volume and revenue goals.
- Coordinate invoicing and shipping processes to ensure accurate and timely order fulfillment.
- Respond promptly to pricing inquiries by providing accurate quotes and product information.
- Build, develop, and sustain strong customer relationships to drive repeat business and long-term growth.
Revenue Auditor
Stratosphere Hotel & Casino
05.2010 - 09.2011
- Verify, audit, and accurately record daily revenue across multiple areas of casino operations.
- Review and audit prior-day operational paperwork with a strong focus on financial accuracy, compliance, and internal controls.
- Prepare daily audit reports, reconcile toke counts and deposits from the count room, and investigate discrepancies.
- Generate exception reports and document findings for any variances or audit errors identified.
- Perform audit responsibilities in a fast-paced, time-sensitive, and high-interruption environment while meeting strict deadlines.
- Collaborate with audit and finance teams in the preparation of quarterly financial statements for management review.
- Communicate effectively and work collaboratively with all levels of management to resolve discrepancies and support financial integrity.
Education
Diploma -
LAS VEGAS HIGH SCHOOL
12.2005
Skills
- Skilled in Microsoft Office tools
- Skilled in utilizing Microsoft Outlook for communication
- Customer engagement
- Experience with Salesforce
- Excel proficiency
- Proficient in Microsoft Word
- Leadership in supervision
- Administrative support experience
- Strategic business development
- Proficient in PowerPoint
- Workforce oversight
- Staff oversight
- Data-driven insights
- Innovation skills
Interests
Timeline
Senior Supervisor
The Original Roofing Co.
01.2021 - 12.2023
Plumbing Operations Coordinator
Sierra, LLC. Air Conditioning & Heating
07.2019 - 09.2020
Sales Representative
Greenfield & Company Flower Wholesale
10.2012 - 07.2019
Revenue Auditor
Stratosphere Hotel & Casino
05.2010 - 09.2011
Diploma -
LAS VEGAS HIGH SCHOOL