Melissa Stutt
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Veterinary Assistant
Shaw Road Veterinary Clinic
2021.05 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Kept detailed records of animal treatments and medications.
- Observed animals for signs of distress or illness.
Postal Clerk
Canada Post
2013.08 - 2019.06
- Sorted mail according to size, shape and destination.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided service and sales to walk-in customers.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Utilized customer service skills to provide exceptional service for repeat clientele.
Medical Office Assistant
Bradley Medical Centre
2010.05 - 2012.02
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Health and Dental Claims Examiner
Great West Life
2006.08 - 2009.02
- Paid or denied medical claims based upon established claims processing criteria.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures.
- Managed large volume of medical claims on daily basis.
- Reviewed provider coding information to report services and verify correctness.
Microbiology Lab Secretary
London Health Sciences Centre
2002.10 - 2005.04
- Created and updated files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Processed updates and maintained all electronic manuals for laboratory procedures.
Administration Clerk
London Health Sciences Centre
1999.11 - 2002.10
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Helped patients complete necessary medical forms and documentation.
Education
High School Diploma -
Regina Mundi Catholic College
London, ONNo Degree - Pharmacy Technician
CTS Canadian Career College
Barrie, ON10.2024
No Degree - Medical Office Assistant
Westervelt College
London, ON11.1998
Skills
- Medication Administration
- Patient Discharge
- Reading Comprehension
- Patient Care Monitoring
- Proper Labeling
- Serve Customers
- Medical Documentation
- POS Transactions
- Patient Information Collection
- Receiving Incoming Supplies
- Oral Medication Preparation
- Labeling and Counting
Timeline
Veterinary Assistant
Shaw Road Veterinary Clinic
2021.05 - Current
Postal Clerk
Canada Post
2013.08 - 2019.06
Medical Office Assistant
Bradley Medical Centre
2010.05 - 2012.02
Health and Dental Claims Examiner
Great West Life
2006.08 - 2009.02
Microbiology Lab Secretary
London Health Sciences Centre
2002.10 - 2005.04
Administration Clerk
London Health Sciences Centre
1999.11 - 2002.10
High School Diploma -
Regina Mundi Catholic College
No Degree - Pharmacy Technician
CTS Canadian Career College
No Degree - Medical Office Assistant
Westervelt College
Similar Profiles
Natalie AndersonNatalie Anderson
Veterinary Assistant at Hudson Road Veterinary ClinicVeterinary Assistant at Hudson Road Veterinary Clinic
Dana KostaDana Kosta
Veterinary Nurse at Racecourse Road Veterinary ClinicVeterinary Nurse at Racecourse Road Veterinary Clinic
Kishara FernandoKishara Fernando
Receptionist at Stud Road Veterinary ClinicReceptionist at Stud Road Veterinary Clinic