Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Silva

San Ramon,CA

Summary

Enthusiastic Executive Assistant eager to contribute to team success through hard work, attention to detail, excellent organizational skills, and some fun. With 10 years of Office Management and Executive Assistant experience, I am often praised for being resourceful, efficient, and calm. I am very passionate about relationship building and being part of a close knit team who are just as motivated and eager as I am.

Overview

14
14
years of professional experience

Work History

Executive Assistant

BigPanda
11.2023 - 05.2024
  • Direct support to CMO, CFO, and CPO (product).
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time; usually between CA and Israel time zones.
  • Organized and coordinated conferences and monthly meetings.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Updated spreadsheets to support executives and boost team productivity.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as liaison between departments to facilitate effective communication throughout company.

Executive Assistant

Flymachine
06.2020 - 04.2023
  • Direct support for Andrew Dreskin, CEO and Andy Donner, COO.
  • Organized and coordinated conferences and monthly meetings.
  • Coordinated and planned Executive and Engineering off sites.
  • Direct contact for board members.
  • Heavy calendar management across time zones.
  • Heavy coordination with investors.
  • Heavy travel coordination and itinerary planning.

Executive Assistant to MBU and CX

Eventbrite
06.2019 - 04.2020
    • Support to Allison Brecklin, VP Music Operations and two direct reports .
    • Support to Mike O'Reilly, VP Customer Experience and team in Nashville, TN
    • Support to Andrew Dreskin, Music Advisor
    • Music Sales team conference and travel coordinator
    • Heavy calendar management for all parties.
    • Responsible for submitting all expense reports on time.
    • Developed team communications and information for leadership meetings.
    • Led EA team in delivery of first Music Sales and Music Ops Summit in SF.
    • Worked with Customer Experience to understand team needs and provide efficient support.
    • Coordinated Customer Experience and Music teams monthly Global All Hands.
    • Music Team event planner.

Executive Assistant to President of Music

Eventbrite
09.2017 - 06.2019
    • Support to Andrew Dreskin, President of Music and Board Member.
    • Support to Steve Oliver, GM Music.
    • Responsible for expense reports and budget for two music corporate cards.
    • Communicated on behalf of Andrew Dreskin on matters related to branding, marketing, and client engagements re: Music.
    • Worked with peers in other office locations to coordinate travel/ team celebrations across time zones.
    • Responsible for working closely with Finance and Engineering leaders to maintain on time payments of resources still powering Ticketfly platform.
    • Managed and executed internal company events sponsored by Music while staying within budgets.

Executive Assistant to CEO and Office Manager

Ticketfly
09.2015 - 09.2017
  • Support to Andrew Dreskin, CEO.
  • Support to Steve Oliver, COO.
  • Support Tyler Hoffman, SVP.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinator for board meeting logistics and materials prep.
  • Planned, budgeted, and executed all internal and external events.
  • Worked with marketing team to plan and execute FlyCon.
  • Developed fun and inviting office culture.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Executive Assistant and Office Manager

App Annie
07.2014 - 02.2015
  • Executive Assistant to CEO, CFO, CMO, and EVP Worldwide Sales/ GM.
  • Responsible for relocating 2 executives and their families from China to SF .
  • Heavy calendar management and travel logistics.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors.
  • Implemented new hire on-boarding process for entire company.
  • Incorporated Amex Concur travel system to entire company.
  • Completed new office floor buildout and design in San Francisco.
  • Planned and executed first company team building events .
  • Planned and executed first company holiday party.

Office Manager

AppDynamics
05.2013 - 07.2014
  • Worked with Global Office Manager to execute executive and customer meetings.
  • Maintained and managed all furniture needs/ repairs in San Francisco office.
  • Managed SF office budgets for supplies, food, and events.
  • Compared vendor prices and negotiated for optimal savings.
  • Planned and executed company wide internal and external events.
  • Board meeting prep.

Furniture Service Consultant

Office Depot Business Division
03.2012 - 04.2013
  • Met with customers all over bay area to present vendor options and layouts.
  • Drew and laid out all furniture designs by hand and also from provided software.
  • Provided furniture and design quotes (i.e. list pricing, discounts, gross profit percentage).
  • Managed projects from initial order to complete installation.
  • Managed global orders for Google at Google Campus - On site rep
  • Managed inventory for Nvidia in Santa Clara - on site rep.

Office Manager

BonnFeeney, LLP
09.2010 - 03.2012
    • Hired as first Office Manager.
    • Answered phones, transferred calls, sorted mail, conference room setup, supply inventory .
    • Collated tax returns for individuals and corporations .
    • Scheduled client meetings for 3 offices.
    • Implemented organized filing system of clients, bank statements, and e-files.
    • Liaison between CPA's, attorneys, IRS/FTB, and clients, retrieved required signature.
    • A/R and A/P using QuickBooks.

Education

Bachelor of Science - Business Administration

Saint Mary's College of California
Moraga, CA

Skills

    • Strong verbal and written communicator
    • Office management
    • Project Management
    • Strong Problem Solver
    • Executive Support
      • Travel coordination
      • Budgeting
      • Great time management abilities
      • Calendar Management
      • Information confidentiality

Timeline

Executive Assistant

BigPanda
11.2023 - 05.2024

Executive Assistant

Flymachine
06.2020 - 04.2023

Executive Assistant to MBU and CX

Eventbrite
06.2019 - 04.2020

Executive Assistant to President of Music

Eventbrite
09.2017 - 06.2019

Executive Assistant to CEO and Office Manager

Ticketfly
09.2015 - 09.2017

Executive Assistant and Office Manager

App Annie
07.2014 - 02.2015

Office Manager

AppDynamics
05.2013 - 07.2014

Furniture Service Consultant

Office Depot Business Division
03.2012 - 04.2013

Office Manager

BonnFeeney, LLP
09.2010 - 03.2012

Bachelor of Science - Business Administration

Saint Mary's College of California

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Melissa Silva