Melissa Sheridan
Lake Cowichan,BC
Summary
Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Foxy Box Laser and Wax Bar
01.2023 - Current
- Greeted and assisted clients, ensuring a welcoming environment at front desk.
- Managed appointment scheduling using salon management software, optimizing daily operations.
- Processed client transactions efficiently, maintaining accuracy in financial records.
- Handled customer inquiries and complaints professionally, enhancing client satisfaction.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Server/Cashier/Food Preparation Worker
J&V Diner LTD
12.2019 - Current
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Quality Foods
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Collected orders and relayed them to bartenders quickly and accurately.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Education
Receptionist/Secretary
Academy Of Learning
Victoria, BC01.2012
Skills
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Multi-line telephone operation
- Professional demeanor
- Cash handling
- Cleaning and sanitizing
- Strong customer service
- Computer skills
- Listening skills
- Multi-tasking strength
- Professional appearance
- Cleanliness standards
Certification
Serving It Right
Food Safe
Timeline
Receptionist
Foxy Box Laser and Wax Bar
01.2023 - Current
Server/Cashier/Food Preparation Worker
J&V Diner LTD
12.2019 - Current
Server/Bartender
Quality Foods
Receptionist/Secretary
Academy Of Learning