Melissa Sevigny
Port Moody,Canada
Summary
Experienced professional with a strong background in executive support, skilled at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving for seamless office operations. Deep understanding of Indigenous peoples and cultures through personal identity and engagement with Indigenous communities. Committed to serving communities with respect, purpose, and cultural accountability. Focus on team collaboration and achieving results while adapting flexibly to changing needs and priorities. Dependable and resourceful individual consistently delivering high-quality outcomes.
Overview
20
20
years of professional experience
Work History
Executive Assistant
Coast Funds
01.2022 - Current
- Serve as a key support to the CEO, Board of Directors, Members, and staff
- Lead administrator for governance, communications, and operations
- Successfully led CRM migration from Salesforce Classic to Lightning as project manager
- Maintain shared calendars and coordinate weekly team meetings
- Prepare meeting agendas and minutes for Board and Project Review Committee
- Contribute to corporate culture through social committee activities and event organization
Administrative Associate to HR and the Director of Programs
Vancouver Aboriginal Children & Family Services Society
03.2021 - 01.2022
- Provided confidential support to HR and the Director of Programs
- Edited and developed Indigenous Core Cultural Competencies Training materials
- Coordinated Directors’ calendars and managed logistics for cross-program meetings
- Participated in JOSH Safety Committee as management representative
- Oversaw multiple concurrent projects, keeping stakeholders updated on progress
- Organized training programs, tracked participation, and produced HR compliance reports
Administrative Assistant
Vancouver Aboriginal Children & Family Services Society
01.2020 - 03.2021
- Delivered administrative support across program departments
- Managed documentation, filing, and correspondence to streamline referral tracking
- Provided front desk support and handled incoming inquiries
Office Coordinator
Divine Botanicals
01.2018 - 09.2018
- Handled customer service issues and email inquiries
- Resolved transaction issues and escalated when necessary
- Managed order processing and ensured prompt fulfillment
Office Administrator
Astronutrition.com
05.2005 - 12.2017
- Managed bookkeeping (invoices, payroll, COGS, bank transactions) using QuickBook desktop and QuickBooks online
- WorkSafe BC quarterly reporting
- Payroll reporting for six employees, five subcontractors
- Developed standard operating procedures for order confirmation, processing, packaging, shipping, and updating
- Oversaw recruitment through platforms like Upwork and Fiverr
- Created training manuals for all day-to-day tasks
- Trained staff and ensured smooth operational transitions during company takeover
- Created weekly online promos and bi-weekly e-newsletters in IContact, including designing product banners using Photoshop or Gimp
- Inventory manager: Sourced vendors for new products and competitive pricing. Resulting in savings and volume discounts
Education
Medical Office Assistance -
06.2000
Skills
- Digital Imaging: Adobe Photoshop, GIMP
- Office Tools: Microsoft Office 365 (Teams, Excel – including macros, PowerPoint, Outlook), Thunderbird, Gmail
- CRM & Productivity: Salesforce (Classic and Lightning), Mondaycom, HelpScout
- Bookkeeping: QuickBooks (Desktop and Online)
- E-commerce: Zen Cart, Magento, Amazon
- Digital Marketing: Icontact
Strong technical, android and computer skills Proficient in utilizing, troubleshooting and setup or configuration of the following programs and software:
- OS & Typing: Windows 11, macOS, typing speed of 55 wpm
- Communication Tools: Slack, Skype, Messenger, WhatsApp
- Hardware & Software Troubleshooting
- Executive support
- Office management
- Schedule & calendar planning
Timeline
Executive Assistant - Coast Funds
01.2022 - Current
Administrative Associate to HR and the Director of Programs - Vancouver Aboriginal Children & Family Services Society
03.2021 - 01.2022
Administrative Assistant - Vancouver Aboriginal Children & Family Services Society
01.2020 - 03.2021
Office Coordinator - Divine Botanicals
01.2018 - 09.2018
Office Administrator - Astronutrition.com
05.2005 - 12.2017
Sprott Shaw Community College - Medical Office Assistance,
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