Melissa Schoborg
Bayside
Summary
Dedicated healthcare professional with 18 years of experience in medical assisting and patient care across diverse specialties, including pediatrics and cardiology. Skilled in clinical operations, staff supervision, and training, with a focus on enhancing patient outcomes and streamlining processes. Proven expertise in both front-office and back-office functions, driving efficiency and delivering quality care.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Polysomnographic Technician
Providence St. Joseph Hospital - Sleep Center
Eureka
10.2022 - 06.2026
- Conduct overnight sleep studies and diagnostic testing.
- Monitor and document patient sleep patterns and physiological data.
- Educate patients regarding sleep disorders and treatment options.
- Assist with scheduling, referrals, authorizations, and administrative support.
- Coordinate with physicians and multidisciplinary healthcare teams.
- Conducted overnight sleep studies using advanced polysomnography equipment.
- Prepared and calibrated sleep study equipment for accurate results.
- Assisted in scoring sleep data for physician interpretation and diagnosis.
- Collaborated with healthcare team to develop patient care plans based on findings.
Obstetric Surgical Scrub Technician
Providence St. Joseph Hospital - Childbirth Center
Eureka
12.2021 - 10.2022
- Assisted physicians and surgical teams during cesarean sections and obstetric surgical procedures.
- Assisted surgeons and nurses during labor and delivery operations.
- Prepared surgical instruments and equipment for childbirth procedures.
- Anticipated surgical team needs, ensuring timely availability of instruments and equipment for efficient procedures.
- Collaborated with obstetricians, nurses, anesthesiologists, and support staff to enhance patient safety and achieve favorable surgical outcomes.
- Assisted with patient preparation, positioning, and post-procedure room turnover.
- Collaborated closely with obstetricians, nurses, anesthesiologists, and support staff to promote patient safety and positive surgical outcomes.
- Organized surgical supplies and managed inventory, maintaining optimal levels to support seamless operations.
- Collaborated with healthcare team to optimize patient care processes.
Medical Assistant / Supervisor
With Open Arms
Eureka
05.2019 - 01.2022
- Supervised daily operations of medical assistants to ensure efficient workflow.
- Managed inventory, ordered supplies, scheduled appointments, and coordinated workflow to support clinic efficiency.
- Provided direct patient care and procedural assistance.
- Assisted with hiring, training, onboarding, and employee development.
- Coordinated training sessions for new staff on clinic procedures and patient care to ensure consistent service delivery.
- Monitored inventory levels of medical supplies to ensure availability for procedures.
- Developed and maintained patient records using electronic health record systems.
- Facilitated effective communication between healthcare providers and administrative teams to enhance collaboration.
- Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
Medical Assistant
Open Door Community Health Centers - Eureka Pregnancy Services
Eureka
07.2020 - 01.2021
- Provide clinical support for obstetric and women's health patients.
- Assist providers with examinations and procedures.
- Coordinate patient care, referrals, scheduling, and follow-up services.
Birth Technician
Mad River Community Hospital - Birth Center
Arcata
02.2020 - 01.2021
- Assist nurses and providers during labor, delivery, and postpartum care.
- Prepare patient rooms and equipment.
- Support patients and families during childbirth experiences.
- Maintain clinical documentation and patient safety standards.
Medical Assistant - Internal Medicine
Dignity Health
Redding
03.2018 - 02.2019
- Assisted physicians with patient examinations and treatment plans.
- Performed clinical testing, patient intake, and documentation.
- Maintained accurate medical records and coordinated patient care.
Medical Assistant
Shasta Community Health Center
Redding
04.2016 - 03.2018
- Supported Family Practice, Women's Health, Pediatrics, and Urgent Care departments.
- Performed clinical procedures, patient assessments, and administrative duties.
- Assisted providers with patient treatment and education.
Medical Assistant - Pediatrics & Urgent Care
Open Door Community Health Centers
Eureka
12.2008 - 04.2016
- Delivered comprehensive patient care in high-volume clinical settings.
- Assisted with pediatric exams, immunizations, and acute care visits.
- Managed patient flow, documentation, and clinical procedures.
- Trained and mentored new medical assistants and staff.
Shift Supervisor
Starbucks
Folsom
01.2003 - 01.2005
- Managed customer service, scheduling, and cash handling to enhance customer experience.
- Supervised staff and coordinated daily operations to ensure smooth workflow.
- Trained new employees and upheld operational standards to support team performance.
Education
Bachelor of Science - Psychology
Western Governors University
Salt Lake City, UT 01.2025 - 06.2026
Medical Assisting Diploma -
Carrington College
Sacramento, CA 08.2007 - 06.2008
Certified Polysomnographic Technician Training -
A-STEP Sleep Technology Program
Bayside, CACertified Birth and Postpartum Doula -
Childbirth International
Bayside, CALife Coaching Certification -
Southwestern Institute of Healing Arts
Phoenix, AZSome College (No Degree) -
College of the Redwoods
Eureka, CASome College (No Degree) -
Shasta College
Redding, CAHigh School Diploma -
Sheldon High School
Elk Grove, CASkills
- Patient Care
- Clinical Support
- Medical Office Operations
- Staff Training
- Supervision
- Electronic Medical Records
- Appointment Scheduling
- Patient Coordination
- Insurance Processing
- Referral Processing
- Inventory Management
- Supply Management
- Healthcare Administration
- Surgical Assistance
- Procedural Assistance
- Conflict Resolution
- Patient Advocacy
- Team Leadership
- Employee Development
- Medical Terminology
- Patient Rooming
- Vital Signs
- Well Child Visits
- Acute Care Visits
- Immunizations
- Audiometry
- Vision Screening
- Snellen Testing
- Non-Stress Tests
- Monofilament Testing
- Incision & Drainage Assistance
- Electrocardiograms
- Hemoglobin Testing
- Hemoglobin A1C Testing
- Urine Pregnancy Testing
- Urinalysis
- Stool Specimen Collection
- Spirometry
- Surgical Tray Preparation
- Assisting with Procedures
- Patient Education
- Care Coordination
- Patient training
- Team collaboration
- Medical terminology
- Clinical documentation
- Time management
- Birth support
- Quality assurance
- Home sleep testing
- Basic life support certification
- Terminology proficiency
- EMR management
- Patient monitoring
- Pediatric sleep studies
- Record documentation
- Infection control procedures
- Patient communication
- HIPAA compliance
- Surgical support
- Communication skills
- Analytical thinking
- Medical equipment operation
- Electronic health records
- Adaptability
- Problem resolution
- Multitasking skills ability
- Multitasking
- Team collaboration
- Problem-solving skills
- Professionalism
- Communication excellence
Honors And Achievements
- Over 18 Years of Healthcare Experience
- School Medical Assistant Mentor
- Medical Assistant Mentor Program Certification
- Award of Recognition
- Certificate of Special Congressional Recognition
- Certificate of Recognition for Community Service
- Honors Award in Clinical Training
- Recognized by Patients and Staff for Compassion, Dedication, and Excellence in Patient Care
Certifications And Professional Credentials
- Certified Polysomnographic Technician
- California Certified Medical Assistant
- Certified Birth & Postpartum Doula
- Certified Reiki Practitioner
- Certified Life Coach
- Basic Life Support (BLS) Certified
- Immunization Certified
- Audiometric Screening Certification
- Vision Screening Certification
Timeline
Bachelor of Science - Psychology
Western Governors University
01.2025 - 06.2026
Polysomnographic Technician
Providence St. Joseph Hospital - Sleep Center
10.2022 - 06.2026
Obstetric Surgical Scrub Technician
Providence St. Joseph Hospital - Childbirth Center
12.2021 - 10.2022
Medical Assistant
Open Door Community Health Centers - Eureka Pregnancy Services
07.2020 - 01.2021
Birth Technician
Mad River Community Hospital - Birth Center
02.2020 - 01.2021
Medical Assistant / Supervisor
With Open Arms
05.2019 - 01.2022
Medical Assistant - Internal Medicine
Dignity Health
03.2018 - 02.2019
Medical Assistant
Shasta Community Health Center
04.2016 - 03.2018
Medical Assistant - Pediatrics & Urgent Care
Open Door Community Health Centers
12.2008 - 04.2016
Medical Assisting Diploma -
Carrington College
08.2007 - 06.2008
Shift Supervisor
Starbucks
01.2003 - 01.2005
Certified Polysomnographic Technician Training -
A-STEP Sleep Technology Program
Certified Birth and Postpartum Doula -
Childbirth International
Life Coaching Certification -
Southwestern Institute of Healing Arts
Some College (No Degree) -
College of the Redwoods
Some College (No Degree) -
Shasta College
High School Diploma -
Sheldon High School