Melissa Saad
Montreal,Canada
Summary
Highly motivated and results-driven PMP certified professional, with over 12 years of experience. Demonstrates strong organizational and analytical skills, with the ability to multitask and manage multiple projects simultaneously. Proven leadership, successfully managing diverse project teams. Skilled in creative problem-solving, critical thinking abilities, and adapting to dynamic environments. Excellent communication skills with native fluency in English, French, and Arabic, and a proven ability to build strong relationships with clients and colleagues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Project Manager
Optimum IT Solutions
07.2022 - Current
- Managed key IT projects simultaneously, using Agile methodology, with budgets ranging from $150K to $3M
- Contributed to estimates, controlled budget and scope, monitored progress, led governance meetings and status calls, and proactively identified and mitigated project risks
- Led the successful development and deployment of insurance broker software for Optimum General Insurance
- Managed the full lifecycle implementation of a SaaS HRIS, from procurement to deployment, across Optimum Financial Group's subsidiaries
- Enhanced Project Management Office practices by formalizing processes, documenting templates, and implementing industry best practices
Project Management Office Specialist - I&T
CN
11.2020 - 06.2022
- Managed the continuous improvement of PM processes, tools, templates, and operating model methodology
- Implemented automations and lean processes around data visualization and information reporting
- Advanced best practices in capacity and demand management, change management, and key metrics
- Supported the delivery community of practice by providing onboarding, training, and evolution of maturity across the distributed I&T delivery functions
Project Manager
Telus (formerly Morneau Shepell)
05.2019 - 10.2020
- Managed system integrated solution implementation projects for public sector clients using Agile methodology
- Developed project plan, set priorities and communicated with stakeholders
- Controlled project timeline, scope, and costs across multiple projects simultaneously
- Led regular project status meeting, reporting to governance committees
Project Manager - Security Practice (Consultant)
SITA
08.2018 - 04.2019
- Managed various remediation projects part of the Airport Security Program
- Deployed initiatives to ensure secure and successful functioning of airport and airline processes
- Developed project plans and ensured efficient communication to drive initiatives forwards
- Managed auditing standard certification (SSAE18) for SITA solutions
Senior Project Manager
RWS (formerly SDL International)
01.2016 - 07.2018
- Managed diverse high-risk projects through strategic planning and contingency development
- Supported initiatives to improve workflow and communication across teams
- Mentored junior team members and assisted in overseeing the project team
- Monitored project progress and financials of projects led by Associate Project Managers and Project Managers
- Developed resource allocation strategies and performance tracking systems
Project Manager
RWS (formerly SDL International)
01.2013 - 12.2015
- Assessed risk and planned project schedules to mitigate issues
- Identified business growth opportunities and provided optimal solutions
- Managed project budgets to improved profitability and exceed KPIs
- Communicated detailed project status assessments to various stakeholders
Associate Project Manager
RWS (formerly SDL International)
05.2012 - 12.2012
- Managed localisation projects for top-tier global companies, coordinating cross-functional and remote teams
- Ensured compliance with ISO procedures
- Analyzed a large datasets in order to identify distinct client trends and optimize delivery
- Delivered projects on time and within budget
Education
Certificate in Translation - English-French
McGill University
04.2012
Bachelor in Commerce - Management
John Molson School of Business, Concordia University
06.2011
Skills
- Communication
- Time management
- Risk management
- Team leadership
- Strategic planning
- Critical thinking
- Budgeting and financial management
- Process improvement
- MS Office suite
- Jira
Personal Projects And Interests
Organized several activities to raise funds for various charities such as the Quebec Cystic Fibrosis Association, the Heart and Stroke Foundation of Canada, and the Canadian Cancer Society.
Interested in travel, history, and linguistics
Certification
Project Management Professional PMP (since 2016)
Languages
English
native
French
native
Arabic
native
German
beginner
Timeline
IT Project Manager
Optimum IT Solutions
07.2022 - Current
Project Management Office Specialist - I&T
CN
11.2020 - 06.2022
Project Manager
Telus (formerly Morneau Shepell)
05.2019 - 10.2020
Project Manager - Security Practice (Consultant)
SITA
08.2018 - 04.2019
Senior Project Manager
RWS (formerly SDL International)
01.2016 - 07.2018
Project Manager
RWS (formerly SDL International)
01.2013 - 12.2015
Associate Project Manager
RWS (formerly SDL International)
05.2012 - 12.2012
Certificate in Translation - English-French
McGill University
Bachelor in Commerce - Management
John Molson School of Business, Concordia University
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