MELISSA ROY
Los Angeles,,California
Summary
Experienced sales and marketing representative with a strong track record in team-building and project oversight. Skilled at effectively working with diverse personalities and fostering collaborative relationships. Demonstrated ability to deliver impressive results through the development of strong partnerships.
Overview
20
20
years of professional experience
Work History
Executive Assistant
Kal-Polymers
12.2021 - Current
- Administrative and Organizational Efficiency: Expertise in screening calls and emails, managing high volumes of inquiries, and organizing conferences and meetings, ensuring smooth operations and effective communication.
- Expense and Financial Management: Proficient in processing travel expenses, reimbursements, and generating invoices and financial reports, demonstrating strong attention to financial details and accuracy.
- Data Management and Reporting: Skilled in updating spreadsheets and databases to track, analyze, and report on performance and sales data, providing actionable insights to support business decisions.
- Event Coordination and Project Management: Experience in coordinating events, managing ad hoc projects, and supporting corporate partners and staff, showcasing strong organizational and multitasking abilities.
- Customer and Partner Relations: Adept at supporting business and hospitality needs of corporate partners and staff, enhancing relationships and ensuring positive experiences during meetings and company events.
- Executive Support and Scheduling: Efficient in managing executive calendars, scheduling meetings, coordinating travel arrangements, and supporting senior management with project initiation and process assistance.
- Communication and Correspondence Management: Competent in handling incoming and outgoing correspondence, including mail, email, and faxes, with a focus on clarity and responsiveness.
Investor
Self-Employed
01.2010 - Current
- Manage and grow stock portfolio, outperforming the S&P 500 and NASDAQ consistently year after year with a 562.39% cumulative time-weighted return over 12 years
- Trade options on stocks and ETFs using various strategies, including writing naked calls and puts
- Traveled to all 193 countries in the world while successfully generating revenue from investment portfolio
- Developed and managed personal budget for a household with an annual income of $300,000, achieving a 20% reduction in expenses.
- Created and executed investment strategies, resulting in a 20% return on investment over three years.
- Analyzed and optimized financial plans, including retirement and savings accounts, increasing overall net worth by 25%.
Actor - Commercial, Theatrical, and Voiceover Artist
SAG-AFTRA
01.2005 - 01.2022
- CSI: NY; Outsourced; Commercials for Intel, GE, McDonald's, Lexus, Capital One Venture Card with Alec Baldwin, etc (see acting resume for more details)
Client Success Specialist & Matchmaker
Three Day Rule
01.2020 - 11.2021
- Client Relationship Management: Expert in building and maintaining strong relationships with clients by understanding their needs and providing personalized matchmaking services.
- Personalized Service and Customization: Proficient in customizing matchmaking experiences to fit clients' lifestyles, ensuring introductions are well-aligned with their preferences.
- Coaching and Guidance: Skilled in coaching clients through the dating process, offering support and advice to enhance their dating experiences and success rates.
- Feedback and Improvement: Experienced in providing constructive feedback after each date to help clients refine their approach and improve their dating outcomes.
- Communication and Interpersonal Skills: Excellent communicator with the ability to engage clients effectively, address their concerns, and foster a supportive environment.
- Problem-Solving and Adaptability: Demonstrated ability to adapt matchmaking strategies based on client feedback and evolving needs, ensuring a high level of satisfaction.
- Organizational Skills: Efficient in managing multiple client profiles and coordinating introductions, ensuring timely and effective match setups.
VIP Sales Consultant & Matchmaker
Tawkify
03.2017 - 04.2019
- Client Acquisition and Recruitment: Proven ability to recruit new members, effectively expanding the client database through targeted outreach and engagement strategies.
- High-Net-Worth (HNW) Sales: Experience in selling VIP membership packages to high-net-worth individuals, demonstrating skill in handling premium clients and tailoring offerings to meet their exclusive needs.
- Concierge-Level Service: Expertise in providing exceptional personal concierge services, including setting up and managing blind dates, making reservations, and ensuring a seamless and personalized experience.
- Sales Strategy and Execution: Skilled in developing and executing sales strategies to achieve and exceed revenue goals, leveraging a deep understanding of client needs and preferences.
- Relationship Management: Adept at building and maintaining strong relationships with clients, offering personalized service and support to enhance client satisfaction and loyalty.
- Customer Service Excellence: Committed to delivering outstanding customer service, with a focus on exceeding client expectations and providing constructive feedback to enhance their experiences.
Event Planner / Administrative Assistant
Centrepoint Charity
12.2012 - 01.2017
- Event Management: Successfully organized major fundraising events, including Sleep Out, Winter Whites Gala, and Centrepoint's Got Talent, showcasing exceptional planning, coordination, and execution abilities.
- Digital Fundraising Campaigns: Expertly managed the implementation of online fundraising campaigns using platforms like JustGiving, demonstrating strong digital marketing, fundraising, and cold-calling skills.
- Integrated Marketing Strategy: Developed and executed comprehensive marketing strategies for events, incorporating social media, email marketing, and other channels to maximize outreach and engagement.
- Project Management: Effectively coordinated multiple events and campaigns simultaneously, ensuring timely execution and adherence to goals, demonstrating strong project management skills.
- Social Media Marketing: Utilized social media platforms to promote events and engage with the community, increasing event visibility and participation.
International Marketing and Publicity Coordinator
Universal Music Group (Interscope • Geffen • A&M)
05.2010 - 10.2012
- Global Marketing Coordination: Facilitated marketing efforts for signed artists, demonstrating ability to manage complex projects and contribute to international marketing strategies.
- Event Planning and Execution: Skilled in organizing press conferences and managing communication between artists and media outlets, reflecting strong event coordination and organizational skills.
- Promotional Material Preparation: Proficient in preparing press releases, press kits, and distributing promotional items, highlighting expertise in creating and managing marketing collateral.
- Project Management: Demonstrated ability to handle diverse tasks, from sample distribution to coordinating global marketing efforts, showcasing strong project management capabilities.
Production Assistant
Paramount Studios
01.2008 - 01.2009
Entertainment Law Firm Intake Specialist
Blake & Wang P.A.
01.2007 - 01.2008
Education
Bachelor of Arts - Psychology
Pepperdine University
Malibu, CA04.2008
Skills
- Outbound Sales and Customer Acquisition
- CRM Management
- Product Knowledge and Adaptability
- Time Management and Organization
- Client Needs Analysis
- Remote Work Efficiency
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Spanish
Limited Working
Timeline
Executive Assistant
Kal-Polymers
12.2021 - Current
Client Success Specialist & Matchmaker
Three Day Rule
01.2020 - 11.2021
VIP Sales Consultant & Matchmaker
Tawkify
03.2017 - 04.2019
Event Planner / Administrative Assistant
Centrepoint Charity
12.2012 - 01.2017
International Marketing and Publicity Coordinator
Universal Music Group (Interscope • Geffen • A&M)
05.2010 - 10.2012
Investor
Self-Employed
01.2010 - Current
Production Assistant
Paramount Studios
01.2008 - 01.2009
Entertainment Law Firm Intake Specialist
Blake & Wang P.A.
01.2007 - 01.2008
Actor - Commercial, Theatrical, and Voiceover Artist
SAG-AFTRA
01.2005 - 01.2022
Bachelor of Arts - Psychology
Pepperdine University
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