Melissa Rojas
Bell
Summary
Experienced providing scheduling requests, information and excellent quality care for patients. Excellent customer service and interpretation skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Registration/Film Management Clerk
PIH Breast Health Center
01.2023 - Current
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Scheduled patient appointments, collected copays.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Uploading images from prior facilities for radiologists to review.
COVID-19 Screener
Kaiser Permanente
11.2021 - 12.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Volunteered in maternity ward for check-ins, room sanitizing and clerical duties.
Overnight Stock Associate
Superior Grocers
08.2019 - 02.2021
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Education
High School Diploma -
Downey Adult School
Downey2019
Skills
- Communication
- Leadership
- Compassion
- Reliability
- Adaptability
- Conflict Resolution
Languages
Spanish
Timeline
Registration/Film Management Clerk
PIH Breast Health Center
01.2023 - Current
COVID-19 Screener
Kaiser Permanente
11.2021 - 12.2022
Overnight Stock Associate
Superior Grocers
08.2019 - 02.2021
High School Diploma -
Downey Adult School
Similar Profiles
Claire RockacyClaire Rockacy
Volunteer at Prisma Health Baptist Breast Health CenterVolunteer at Prisma Health Baptist Breast Health Center
Colleen BergaColleen Berga
Breast Imaging Manager at Vail Health Sonnenalp Breast Center, Shaw Cancer CenterBreast Imaging Manager at Vail Health Sonnenalp Breast Center, Shaw Cancer Center
Niki Kristine WestNiki Kristine West
Surgical Nurse Practitioner at The Breast Center at Rochester Regional HealthSurgical Nurse Practitioner at The Breast Center at Rochester Regional Health
Alexzander BeeverAlexzander Beever
Tractor Mechanic at Green Outdoor & MoreTractor Mechanic at Green Outdoor & More
Krista PerrymanKrista Perryman
Director of Information & Instructional Technology at Gilchrist County School DistrictDirector of Information & Instructional Technology at Gilchrist County School District