Melissa Rodriguez
Placentia
Summary
Results-oriented Security Officer with a strong focus on situational awareness and crisis management, achieving high levels of safety for personnel and facilities. Recognized for maintaining composure in high-pressure environments while executing effective emergency response strategies. Core competencies include surveillance, risk assessment, and team collaboration, driving timely decision-making and problem resolution. Committed to upholding integrity and professionalism in all security operations.
Overview
4
4
years of professional experience
Work History
Security Officer
Six Flags
Buena Park
04.2021 - Current
- Monitored CCTV systems to ensure safety and security of premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
- Responded to alarms and conducted investigations as required.
- Assisted with crowd control during large events held at the facility.
- Searched bags manually to identify prohibited items and contraband.
- Developed strategies for improving efficiency within the dispatch department.
- Tracked changes in computer system to keep records current and accurate.
- Arranged for repairs to restore service and schedules.
- Advised personnel about accidents, weather conditions or other hazards.
- Verified driver credentials prior to assigning them a route or task.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Relayed work orders, messages or information using telephones or two-way radios.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
- Received or prepared work orders.
Education
High School Diploma -
Katella High School
Anaheim, CA05-2021
Skills
- CCTV monitoring
- Crowd control
- Incident response
- Emergency coordination
- Data entry
- Record-keeping
- Communication skills
- Customer service
- Problem solving
- Report writing
- Crisis management
- Fluent in Spanish
Timeline
Security Officer
Six Flags
04.2021 - Current
High School Diploma -
Katella High School
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