Melissa Roberts
Moncton
Summary
Motivated food and beverage server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Server
Fox N Hound Bar
2022.12 - 2023.05
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Food and Beverage Server
Route 6
2022.04 - 2022.11
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
Food and Beverage Server
Mavericks Bar And Grill
2017.08 - 2021.11
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Demonstrated success in maintaining high level of customer satisfaction.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Addressed and handled customer complaints in polite and professional manner.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Education
High School Diploma -
River Hebert District School
River Hebert, NS06.2005
Skills
- Quality Control
- Food Handling
- Safe Food Handling
- Guest Relations
- Point of Sale
- Inventory Management
- Upselling
Languages
English
Certification
Responsible Beverage Certification
Timeline
Food Server
Fox N Hound Bar
2022.12 - 2023.05
Food and Beverage Server
Route 6
2022.04 - 2022.11
Food and Beverage Server
Mavericks Bar And Grill
2017.08 - 2021.11
High School Diploma -
River Hebert District School
Responsible Beverage Certification
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