Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Rivera

Los Angeles

Summary

Compassionate caregiver with extensive experience at IHSS, adept at enhancing client independence and well-being. Proven ability in meal preparation and medication management, coupled with strong time management and problem-solving skills. Recognized for fostering positive environments and delivering exceptional patient care, ensuring comfort and safety for all clients.

Overview

15
15
years of professional experience

Work History

Caregiver

IHSS
04.2020 - 03.2025
  • Assisted client with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patient with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patient move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Cashier

Burger King
04.2019 - 04.2020
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Provided correct change to customers while following cash handling policies and procedures.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

Sales Associate

Daniels Jewelrs
06.2018 - 02.2019
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Morning Stocker

Ross Dress for Less
02.2016 - 01.2017
  • Optimized shelf space utilization through strategic product placement based on store layout plans provided by management teams or visual merchandising guidelines.
  • Improved accuracy of stock levels through diligent monitoring of incoming shipments and updates in the inventory system.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Greeted customers and directed to requested products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Cashier

99 Cents Only
03.2010 - 07.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Hollywood Highschool
Los Angeles, CA
01-2010

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Basic housekeeping
  • Emotional support
  • Meal preparation
  • First aid and safety

Languages

Spanish

Timeline

Caregiver

IHSS
04.2020 - 03.2025

Cashier

Burger King
04.2019 - 04.2020

Sales Associate

Daniels Jewelrs
06.2018 - 02.2019

Morning Stocker

Ross Dress for Less
02.2016 - 01.2017

Cashier

99 Cents Only
03.2010 - 07.2013

High School Diploma -

Hollywood Highschool

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Melissa Rivera