Summary
Overview
Work History
Education
Skills
Non Profit Experience
Timeline
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Melissa R. Fiore

Roseville

Summary

With over 20 years of diverse experience in customer service, sales, public relations, trade shows, accounting, project and property management, I bring a comprehensive skill set to the table. In addition to my extensive background in these areas, I have also dedicated over 15 years to working with start-up non-profit organizations. This experience has allowed me to develop a deep understanding of the unique challenges and opportunities in this sector. Furthermore, I have served as a notary public and have previously held a license as a real estate agent. My multifaceted expertise and proven track record make me a valuable asset for any organization seeking a dynamic professional with a wide range of skills.

Overview

9
9
years of professional experience

Work History

Operations Manager

Fireup Esports
07.2020 - 09.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Conducted regular audits of cash handling procedures to maintain accuracy and prevent discrepancies.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.


Wellness Coordinator

The Joint Chiropractic
10.2017 - 07.2020
  • Greet visitors and answer phone calls.
  • Process payments.
  • Check in clients or guests.
  • Handle inquiries and direct them to the appropriate staff or departments.
  • Manage all banking, cash handling, and account reconciliation.
  • Maintain records and manage administrative tasks.
  • Ensure the front desk area is organized and presentable.
  • Strong communication, organizational, and multitasking skills are essential.
  • Serve as the first point of contact for clients or guests.

Billing and Account Coordinator

Tech2U
06.2015 - 07.2016
  • Manage the entire billing process within the company.
  • Post all recurring billing payments to appropriate channels.
  • Create and send invoices to clients.
  • Monitor outstanding payments.
  • Resolve billing discrepancies.
  • Communicate with customers regarding their bills.
  • Ensure accurate and timely collection of payments.
  • Work closely with sales and finance departments to maintain accounts receivable.
  • Experience with SAGE in this role.

Education

High School Diploma -

Heath High School
West Paducah, KY
05-1995

Skills

  • Expense tracking
  • Budgeting
  • Auditing
  • Microsoft Word
  • Excel
  • Outlook
  • Quick Books
  • SAGE
  • ACT
  • KRONOS
  • Typing speed 55 wpm
  • Data entry accuracy 97%
  • Customer service

Non Profit Experience

  • Eastvale Girls Softball Association, www.eastvalegirlssoftball.com, Founding President, Served two consecutive terms.
  • Big Paws Canine Foundation, www.bigpawscanine.com, Founding Vice-President, Served one term.
  • Bring a Smile Foundation, Volunteer, Volunteer in the toy distribution room every year during the Christmas extravaganza.

Timeline

Operations Manager

Fireup Esports
07.2020 - 09.2024

Wellness Coordinator

The Joint Chiropractic
10.2017 - 07.2020

Billing and Account Coordinator

Tech2U
06.2015 - 07.2016

High School Diploma -

Heath High School

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Melissa R. Fiore