Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Reyes

Waterloo,Canada

Summary

Dedicated healthcare professional with a strong background in both clinical and administrative settings. Experienced in specimen processing, electronic health records, and medical coding (ICD-10/CCI). Knowledgeable in patient privacy, safety protocols, and healthcare regulations. Recognized for attention to detail, adaptability, and commitment to supporting accurate documentation and high-quality patient care

Overview

10
10
years of professional experience

Work History

Medical Lab Assistant

Dynacare Laboratories
01.2016 - 01.2025
  • Conducted precise venipuncture procedures and managed specimen collection, ensuring accurate labeling and data integrity
  • Collected and sorted and labeled specimens
  • Performed numerous of ECGS
  • Performed office duties when needed by using electronic health records to maintain patient data, contributing to the lab’s compliance with healthcare regulations.
  • Maintained a clean work environment by following strict sanitation protocols reducing the risk of contamination or cross-contamination between samples.
  • Enhanced patient care by maintaining accurate records of lab results and communicating with medical professionals.

Commercial Cleaner

Sparkle Commercial Cleaning
01.2015 - 01.2015
  • Provided custodial services for stores including Hugo Boss, Costco, and Microsoft
  • Duties included sweeping, mopping, and dusting
  • Demonstrated ability to accomplish physical challenging tasks
  • In depth knowledge of cleaning methods and proper use of chemicals

Education

Health Information Management

CHA Learning
Waterloo, ON
03-2025

Diploma - Medical Lab Assistant

Medix College
Brampton, ON
01.2016

Diploma - Medical Office Assistant

Trios College
Mississauga, ON
01.2012

Skills

  • Certified phlebotomist
  • Customer service oriented
  • Data management and patient information handling
  • CPR Certified level C
  • Proficient in medical terminology
  • Microsoft Office
  • WHMIS certified
  • Coding ICD10, CCI
  • Lab software (OMNI, EOA)
  • Specimen Collection
  • Electronic Health Records (Oscar, Meditech)
  • Laboratory safety protocols
  • Adaptable to change
  • Patient confidentiality
  • HIPAA regulations
  • Healthcare data analytics

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Lab Assistant

Dynacare Laboratories
01.2016 - 01.2025

Commercial Cleaner

Sparkle Commercial Cleaning
01.2015 - 01.2015

Diploma - Medical Lab Assistant

Medix College

Diploma - Medical Office Assistant

Trios College

Health Information Management

CHA Learning

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