- Enjoy participating in [activity] for overall physical and mental well-being
Melissa Rebortura
Daly City
Summary
Detail-oriented administrative professional with strong customer service skills. Experienced in organizing events and streamlining processes to enhance operational efficiency.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Pilipino Bayanihan Resource Center
Daly City, CA
01.2018 - Current
- Coordinated event schedules and logistical arrangements to enhance community engagement and participation.
- Facilitated effective correspondence and communication among staff, clients, and external partners.
- Refined operational processes to enhance overall workflow efficiency and effective resource utilization.
- Maintained precise and organized records in client management systems through diligent data entry efforts.
- Organized and led meetings by preparing agendas, documenting minutes, and tracking action items.
- Established efficient filing systems to enhance document organization and streamline information retrieval.
- Facilitated administrative support for grant applications and reporting processes to ensure compliance with regulatory standards.
Office Assistant
Farmers Insurance Company
Daly City, CA
01.2014 - 12.2017
- Managed scheduling and coordination of appointments for clients and staff.
- Assisted with documentation and processing of insurance claims efficiently.
- Developed and maintained filing systems to ensure easy access to records.
- Supported office operations by ordering supplies and maintaining inventory levels.
Escrow Assistant
Achievers Real Estate
Millbrae, CA
01.2009 - 12.2013
- Coordinated escrow transactions, ensuring compliance with legal standards and client requirements.
- Streamlined document preparation processes to enhance efficiency and accuracy in closing transactions.
- Managed communication between buyers, sellers, and lenders to facilitate smooth escrow operations.
- Reviewed contracts and documents for completeness, reducing errors and improving turnaround times.
Mortgage Loan Processor
Mortgage Financial Group
Daly City, CA
03.2004 - 12.2008
- Reviewed loan applications for completeness and accuracy, ensuring compliance with industry regulations.
- Collaborated with underwriters to resolve discrepancies, facilitating smooth loan processing workflows.
- Managed documentation and communication between clients and financial institutions throughout loan lifecycle.
- Streamlined processing procedures, enhancing efficiency and reducing turnaround times for loan approvals.
Education
No Degree - Organizational Leadership
San Mateo County Leadership Council
San Mateo06-2026
Bachelor of Arts - Communications
University of Sto Tomas
Manila, Philippines03-1988
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Customer and client relations
Affiliations
Pinnacle Village Community Church
Interests
Timeline
Administrative Assistant
Pilipino Bayanihan Resource Center
01.2018 - Current
Office Assistant
Farmers Insurance Company
01.2014 - 12.2017
Escrow Assistant
Achievers Real Estate
01.2009 - 12.2013
Mortgage Loan Processor
Mortgage Financial Group
03.2004 - 12.2008
No Degree - Organizational Leadership
San Mateo County Leadership Council
Bachelor of Arts - Communications
University of Sto Tomas