Overview
Work History
Education
Timeline
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Melissa Realff

West Kelowna

Overview

18
18
years of professional experience

Work History

Controller

Kelowna Instruments Ltd
03.2020 - Current
  • Responded to inquiries from callers seeking information.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Expedited invoice processing for improved cash flow by accurately tracking expenses and submitting documentation promptly for payment approval.
  • Optimized appointment scheduling to maximize productivity while minimizing conflicts or double bookings.
  • Reconciled account files and produced monthly reports.
  • Maintained electronic and paper filing systems for easy retrieval of information.


Care Aide

Interior Health Authoruty
10.2006 - Current
  • Executed infection control protocols, ensuring clean and safe environments for patients.
  • Utilized blood pressure monitors to track and record vital signs for patients.
  • Applied safe lifting techniques and used mobility aids to assist patients with transfers and movements.
  • Recognized signs of distress or changes in patient condition, promptly reporting to nursing staff.
  • Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.

Education

HOME SUPPORT CERTIFICATE

THOMPSON RIVERS UNIVERITY
Kamloops
01-2006

Timeline

Controller

Kelowna Instruments Ltd
03.2020 - Current

Care Aide

Interior Health Authoruty
10.2006 - Current

HOME SUPPORT CERTIFICATE

THOMPSON RIVERS UNIVERITY

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Melissa Realff