Melissa Read
Surrey,Canada
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Secretary of JOHSC
United Floral Inc.
04.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created monthly meeting agendas and their appropriate minutes and posted according to WorkSafeBC.
- Sent out appropriate reminders to committee members.
- Maintained electronic filing systems and categorized documents.
Cashier/Receptionist
United Floral Inc.
08.2023 - Current
- Operated cash register for check, and credit card transactions with excellent accuracy levels.
- Using Navision to take payments.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Warehouse Associate
United Floral Inc.
06.2021 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling flowers.
- Consistently lifted materials weighing as much as 20 kilograms.
Distribution Associate
Grey Tools Canada Inc.
Brampton, Ontario
06.2017 - 08.2019
- Using an RF Scanner with Scancode system to pick items for orders and pack them for transport.
- Consistently lifted materials and packages that weighed up to 23 kilograms.
- Was on the negotiating team for 2019 employee contract renewal.
- FT since January 2018
- Prepared boxes, pallets and crates for outgoing shipments.
Warehouse Associate
Graphic Packaging Int'l (Randstad Interim Inc.)
04.2016 - 09.2016
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Verified quantity and description of materials received by checking merchandise against packing list.
- Operated cardboard folding machines and shrink wrap machines.
Warehouse Associate
TJX Companies Inc. (Randstad Interim Inc)
09.2015 - 03.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 22kg.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
- Worked safely around moving machinery.
Cashier
Party City
09.2014 - 11.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
College Diploma - Criminology
Douglas College
Coquitlam, BC02-2026
College Diploma - Police Foundations
Sheridan College
Mississauga, ON01.2014
Skills
- Verbal and written communication
- Reliability and punctuality
- Office administration
- Organization
- Document preparation
- Schedule management
- Complex Problem-solving
- Attention to detail
- Time management skills
- Team collaboration
- Patience and empathy
- Work ethic and integrity
Certification
OFA Level 1 March 2025 - March 2028
Timeline
Secretary of JOHSC
United Floral Inc.
04.2024 - Current
Cashier/Receptionist
United Floral Inc.
08.2023 - Current
Warehouse Associate
United Floral Inc.
06.2021 - 08.2023
Distribution Associate
Grey Tools Canada Inc.
06.2017 - 08.2019
Warehouse Associate
Graphic Packaging Int'l (Randstad Interim Inc.)
04.2016 - 09.2016
Warehouse Associate
TJX Companies Inc. (Randstad Interim Inc)
09.2015 - 03.2016
Cashier
Party City
09.2014 - 11.2014
College Diploma - Criminology
Douglas College
College Diploma - Police Foundations
Sheridan College
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