Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Price

Fresno

Summary

Executive Administrative and Operations professional with 15+ years of experience supporting executives, managing intake departments, supervising staff, and leading administrative operations. Skilled at building efficient processes, ensuring compliance, and fostering collaborative team environments to deliver high-quality service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Intake Administrator

Central Valley Regional Center
07.2024 - Current
  • Lead the Intake Department, managing supervisors and staff to ensure efficient, compliant, and person-centered operations.
  • Develop and implement new departmental workflows, policies, and procedures to improve service delivery.
  • Design and deliver training programs for internal staff and outsourced clinical providers, promoting consistency and quality.
  • Evaluate and implement software systems, creating processes and tools to streamline intake operations and improve data accuracy.
  • Act as primary liaison with outsourced clinical providers, strengthening coordination and communication.
  • Participate in cross-departmental management meetings to develop new organizational processes and review/improve existing procedures.
  • Monitor key performance metrics, prepare reports, and drive continuous quality improvement initiatives.
  • Promote a culture of accountability, collaboration, and professional development within the Intake Department.

Facilities Operations Administrator

Central Valley Regional Center
02.2023 - 07.2024
  • Directed administrative operations across three facilities, including office services, records management, intake, property, and supply functions.
  • Managed and developed supervisors and intake staff, providing training, workload oversight, and performance evaluations.
  • Led the Intake Department, streamlining processes to improve efficiency, accuracy, and service delivery for new cases.
  • Developed and implemented administrative procedures, tools, and policies that improved cost-effectiveness and organizational efficiency.
  • Oversaw purchase order system and disbursements, reviewed and approved vendor contracts, and negotiated major-dollar procurements.
  • Directed the Records Department to maintain HIPAA compliance, accurate case transfers, and timely document scanning.
  • Administered corporate insurance and supported lease negotiations, contract renewals, and facility planning with executive leadership.
  • Served as space planner and liaison for remodeling, construction, and relocations; resolved building, equipment, and grounds issues.
  • Promoted collaboration and teamwork while addressing employee conflicts, disciplinary measures, and corrective action plans in partnership with HR.

Executive Assistant

PrideStaff
02.2021 - 02.2023
  • Provide administrative support to Co-CEOs, CFO, COO, as well as multiple regional vice presidents
  • Events planning and coordination consisting of: logistics, catering, agendas and travel arrangements
  • Manage calendars, schedules and coordinate meetings for executive management team
  • Create and update standard operating procedures
  • Research market trends and create reports and retention strategies based on data
  • Transcribe meeting meetings
  • Prepare and format Board of Directors meeting books
  • Review and negotiate vendor contracts for events
  • Multiple department collaboration on events and special events
  • Coordinate all travel for executive staff consisting of transportations, flights, hotel, meeting and conference registrations
  • Assist Department Heads and VP’s in creating presentations and formatting marketing tools

Executive Assistant

Wiebe Hinton Hambalek LLP
01.2017 - 10.2020
  • Provided administrative support to our firm’s partners
  • Provided Notary services for clients
  • Maintained client records in a paperless environment
  • Coordinated logistics, catering, agendas and travel arrangements for partner meetings and firm events
  • Managed schedules, meetings, and calendars for partners
  • Managed external contacts for partners and acted as main point of contact for clients
  • Conduct client meetings and set up accounts with outside vendors
  • Assisted executive staff with financial audits and provided collaboration and support to auditors throughout entire review process.
  • Coordinated and executed special projects
  • Assemble and review tax returns and other financial related documents for clients, bankers and other stake holders
  • Assisted in staff evaluations and created employee corrective plans
  • Delegated and managed administrative teams' workflows and schedules
  • Design training program for new employees as well as conduct new hire trainings
  • Used platforms such as Linked-in Recruiter, Career Builder and Indeed to advertise openings
  • Wrote job descriptions with detail and accuracy
  • Scheduled and conducted interviews for all positions
  • Developed and deepened relationships with college campus representatives to establish recruitment pipeline
  • Networked at corporate, community and college events to find potential employees.
  • Discussed contracts and compensation with new hires

Inventory Analyst

Inspirations Cruises & Tours
03.2015 - 01.2017
  • Contracted with international domestic supplier to procure space for large group travel
  • Assisted passengers in scheduling their travel from flights, hotels and excursion
  • Managed contracts to ensure space allocations were met or released to avoid penalties.
  • Maintained on-site inventory of signature services supplies, basing orders on upcoming events and historical data
  • Oversee premium service packages for passengers
  • Coordinate transfers for passengers
  • Generate monthly inventory reports
  • Request space (hotels, air) and supplies based on client and event needs
  • Research and book flights for VIPs and standard guests using Worldspan Reservation System

Executive Assistant

Rabobank, NA
11.2010 - 01.2015
  • Manage current appraisal projects and plan for future projects
  • Provided timely, courteous and knowledgeable responses to information requests, by researching projects and documents
  • Transcribed meeting minutes for weekly, monthly and semi-annual department meetings
  • Travel coordinator for department staff
  • Generated weekly reports reflecting the status of projects for all three appraisal departments (commercial, residential and agriculture)
  • Reconciled business expenses for department staff
  • Review legal descriptions and property documents for borrowers/ properties
  • Proof and edit internal agricultural appraisals for grammatical and mathematical errors.
  • Created and maintained the department procedures manual
  • Coordinate and conduct staff training
  • Maintain Vendor Panel and records for compliance

Education

Business Administration -

National University
Fresno, CA
02.2023

Skills

  • Employee training and development
  • Operational workflow optimization
  • Intake operations management
  • Staff and supervisor leadership
  • Travel arrangements & event planning
  • Office administration
  • Records management & compliance (HIPAA)
  • Contract negotiation & vendor management
  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Employee handbook development
  • Recruitment, interviewing & onboarding
  • Employee handbook development

Certification

  • Notary
  • Commissioned Date: September 19, 2022


Timeline

Intake Administrator

Central Valley Regional Center
07.2024 - Current

Facilities Operations Administrator

Central Valley Regional Center
02.2023 - 07.2024

Executive Assistant

PrideStaff
02.2021 - 02.2023

Executive Assistant

Wiebe Hinton Hambalek LLP
01.2017 - 10.2020

Inventory Analyst

Inspirations Cruises & Tours
03.2015 - 01.2017

Executive Assistant

Rabobank, NA
11.2010 - 01.2015

Business Administration -

National University

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Melissa Price