MELISSA PINEAULT-MALTAIS
Fernie,Canada
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server and Bartender
The Pub Bar and Grill
04.2023 - 06.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server and cook
Lost Boys Café
12.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Decontamination Technician
Winmar Kootenay
03.2020 - 04.2021
- Recorded test data and prepared reports, summaries and charts and interpreting test results.
- Drove trucks to and from job sites to deliver workers and supplies.
- Sanitized frequented areas and equipment using approved supplies.
Residential House Cleaner
Cleaning Pros
09.2019 - 03.2020
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
General Farm Worker
Laughing Coyote Farm
11.2017 - 10.2018
- Identified, picked and sorted fruits according to size, type and ripeness.
- Cleaned out fence lines and repaired barbed wire, electric and board fencing.
- Performed transplanting, cultivating, trimming, fertilization and pruning tasks.
Tree Planter
thunderhouse
05.2017 - 09.2017
- Exceeded company expectations in terms of total trees planted per day while maintaining high standards for accuracy and quality.
- Collaborated effectively with other crew members on larger-scale projects involving teamwork and coordination between multiple teams or departments.
Financial Advisor
Desjardins
01.2013 - 09.2016
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Certificate - Financial Planification
Laval University
06.2012
GED - undefined
Cegep De Chicoutimi
06.2010
High School Diploma - undefined
Odyssee Dominique Racine Highschool
Chicoutimi, QC06.2008
Skills
- Friendly, positive attitude
- Strong work ethic
- Exceptional customer service
- Organizational skills
- Decision-making
- Multitasking
- Fast pace environment
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- WHMIS 2015 Training Certificate
- Operational Health and Safety for the Asbestos Worker Certification
- CSTS Certification
- ProServe Certificate
- Food Safe Certificate
Timeline
Server and Bartender
The Pub Bar and Grill
04.2023 - 06.2025
Server and cook
Lost Boys Café
12.2022 - 04.2023
Decontamination Technician
Winmar Kootenay
03.2020 - 04.2021
Residential House Cleaner
Cleaning Pros
09.2019 - 03.2020
General Farm Worker
Laughing Coyote Farm
11.2017 - 10.2018
Tree Planter
thunderhouse
05.2017 - 09.2017
Financial Advisor
Desjardins
01.2013 - 09.2016
GED - undefined
Cegep De Chicoutimi
High School Diploma - undefined
Odyssee Dominique Racine Highschool
Certificate - Financial Planification
Laval University
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