MELISSA PAWLUK
Summary
Professional custodian with strong focus on team collaboration and achieving results. Skilled in maintaining clean, safe environments and adapting to changing needs. Known for reliability, effective communication, and strong organizational skills. Prepared to lead custodial operations with commitment to high standards and delivering impactful results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Waitress/Restaurant Hostess
Coliseum Steak & Pizza LTD
Edmonton, AB
09.2000 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts
- Used cash registers and credit card machines to cash out customers
- Kept server areas clean and stocked to increase efficiency while working tables
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Lead Custodian
EPCOR Utilities
Edmonton, AB
07.2017 - 10.2024
- Minimized downtime due to equipment malfunctions with proactive maintenance checks and swift repairs as needed
- Ensured timely completion of tasks by delegating responsibilities to custodial staff members effectively
- Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team
- Promoted a safe working environment through regular inspections and prompt resolution of potential hazards
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair
- Collaborated with administrators on facility projects such as renovations or large-scale cleaning operations to ensure successful outcomes
- Consistently upheld company values and expectations by modeling professional behavior and setting a positive example for other custodians
- Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
Custodian
EPCOR Utilities
Edmonton, AB
12.2009 - 07.2017
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma -
St Joseph Composite High School
Edmonton, AB05.2000
Skills
- Cleaning expertise
- Chemical handling
- Building inspection
- Equipment inventory
- Multitasking Abilities
- Reliability
- Team management
- Maintenance scheduling
- Pest control
- Strong work ethic
- Adaptable and flexible
- Safety standards and protocols
Languages
English
Certification
- First Aid Certification
- OSHA Certified
- Confined Space Entry Training Certificate– Occupational Safety and Health Administration approved provider.
- Alberta Driver's License
Timeline
Lead Custodian
EPCOR Utilities
07.2017 - 10.2024
Custodian
EPCOR Utilities
12.2009 - 07.2017
Waitress/Restaurant Hostess
Coliseum Steak & Pizza LTD
09.2000 - Current
High School Diploma -
St Joseph Composite High School