Melissa Oks
Orillia
Summary
Dedicated professional skilled in child development seeking to transition into a Front Desk Associate role. Proven ability to communicate effectively with families and collaborate with team members to create supportive environments. Committed to promoting wellness and safety while managing time efficiently in fast-paced settings. Aiming to leverage interpersonal skills and experience in fostering relationships to enhance customer service experiences.
Overview
10
10
years of professional experience
Work History
Registered Early Childhood Educator
Springwater Childcare Centre
Barrie
07.2024 - Current
- Monitored the development of children's physical, cognitive, language, emotional and social skills.
- Assisted children in developing interpersonal skills and problem solving techniques.
- Established relationships with families through communication about their child's day-to-day experiences.
- Utilized a variety of teaching methods including play, storytelling, and creative arts to stimulate children's cognitive and social development.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Registered Early Childhood Educator
Family Tree Childcare Centre
Bolton
09.2019 - 07.2024
- Monitored the development of children's physical, cognitive, language, emotional and social skills.
- Assisted children in developing interpersonal skills and problem solving techniques.
- Collaborated with colleagues to create engaging activities for young learners.
- Observed each child's behaviour on a daily basis to ensure safety regulations are met.
- Established relationships with families through communication about their child's day-to-day experiences.
- Promoted an understanding of cultural diversity among staff members and students.
- Provided a safe environment for children to learn, explore and develop their social skills.
Shift Supervisor
Starbucks
Bolton
09.2015 - 09.2019
- Assisted upper management with daily operations to meet standards of service and quality.
- Guided and supported the team, providing direction, motivation, and assistance when needed.
- Ensured that the store operated smoothly, from opening to closing, by managing tasks such as inventory, restocking, and cleaning.
- Provided prompt and friendly customer service, ensuring all customers received a positive experience.
Education
Associate of Applied Science - Early Childhood Education
Humber College
Toronto, None05-2019
Skills
- Child development
- Team collaboration
- Communication skills
- Time management
- Wellness promotion
- Relationship building
Timeline
Registered Early Childhood Educator
Springwater Childcare Centre
07.2024 - Current
Registered Early Childhood Educator
Family Tree Childcare Centre
09.2019 - 07.2024
Shift Supervisor
Starbucks
09.2015 - 09.2019
Associate of Applied Science - Early Childhood Education
Humber College