Melissa Ochoa
Corona,CA
Summary
Dynamic professional with a proven track record at Rapid Manufacturing, adept in negotiation and strategic planning. Expert in enhancing supplier efficiency and reducing procurement costs by over 20%. Skilled in fostering strong relationships and ensuring high-quality customer service, demonstrating exceptional multi-tasking and relationship-building capabilities.
Overview
6
6
years of professional experience
Work History
Buyer
Rapid Manufacturing
03.2021 - 07.2024
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Resolved procurement challenges, leveraging strong problem-solving skills and in-depth knowledge of supply market.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Collaborated with cross-functional teams to ensure product specifications were met, enhancing customer satisfaction.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Production Supervisor
Optimum Pool Technologies
01.2019 - 02.2021
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Optimized workflow through effective resource allocation and scheduling adjustments for more than 80 employees.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problem solving.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Front Desk Receptionist
Ayres Lodge & Suites
03.2018 - 06.2019
- Collaborated with department managers to maintain smooth communication and coordination, ensuring seamless daily operations.
- Resolved customer complaints effectively by listening attentively, empathizing with their concerns, and providing prompt solutions tailored to individual needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Organized and maintained files and records to ensure up-to-date documentation.
- Developed a comprehensive appointment scheduling system, minimizing conflicts and ensuring timely service for all clients.
Education
Associate of Arts - Business Administration And Management
University of Riverside
Riverside, CA05.2022
Skills
- Multi-tasking strength
- Pricing Analysis
- Negotiation
- Strategic Planning
- Business understanding
- Enterprise Resource Planning ERP
- Customer Service
- Quality Assurance
- Materials sourcing
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Buyer
Rapid Manufacturing
03.2021 - 07.2024
Production Supervisor
Optimum Pool Technologies
01.2019 - 02.2021
Front Desk Receptionist
Ayres Lodge & Suites
03.2018 - 06.2019
Associate of Arts - Business Administration And Management
University of Riverside
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