Melissa Noble
67 Valleybrook Road, Barrie ,ON
Summary
Proven Personal Support Worker with a track record of enhancing patient well-being and independence at University Health Network. Skilled in emotional support and personal hygiene assistance, adept at multitasking and organization. Demonstrated ability to improve patient care efficiency and foster trust-based relationships, contributing significantly to team efforts and patient satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Personal Support Worker
University Health Network
2024.06 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
COVID-19 Screener
Eatonville Care Centre
2022.01 - Current
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
Staffing Coordinator
Eatonville Care Centre
2022.01 - Current
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
Cafeteria Cashier
Aramark Inc
2014.06 - 2015.03
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and accurate cashier services in a fast-paced cafeteria environment.
Overnight Stocker
Walmart
2008.04 - 2011.06
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
Education
PSW Certification - Healthcare
Trios College
Toronto, ON01.2025
Skills
- Mobility Assistance
- Personal Hygiene Assistance
- Emotional Support
- Patient Care
- Privacy and confidentiality
- Elderly Care
- Multitasking and Organization
- First aid and safety
- Time Management
- Reliability and punctuality
- Patience and composure
Certification
Psw certification
Timeline
Personal Support Worker
University Health Network
2024.06 - Current
COVID-19 Screener
Eatonville Care Centre
2022.01 - Current
Staffing Coordinator
Eatonville Care Centre
2022.01 - Current
Cafeteria Cashier
Aramark Inc
2014.06 - 2015.03
Overnight Stocker
Walmart
2008.04 - 2011.06
PSW Certification - Healthcare
Trios College