Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
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MELISSA NEMATIAN

Barrie

Summary

Experienced professional in customer service, automotive, and legal industries. Proficient in legal research, drafting documents, and supporting attorneys in achieving favorable outcomes. Currently pursuing a criminology degree at the University of Toronto with a strong passion for law. Known for positive attitude, motivating colleagues, exceeding expectations, and consistently overachieving. Committed to personal growth and professional excellence, eager to embrace new challenges and expand knowledge base beyond work and academics.

Overview

5
5
years of professional experience

Work History

Legal Assistant

Amiri Law Firm PC
08.2024 - 04.2025
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed client files through LEAP
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Supported the achievement of favorable outcomes through thorough legal research.

Secretary

Barrie Auto Service Centre
06.2021 - 08.2024
  • Provided a friendly greeting to customers, handled incoming phone calls, and ensured the smooth operation of the front reception area.
  • Informed customers about repair estimates and successfully convinced them to opt for quoted services through polite explanations of the potential consequences of not fixing their vehicles.
  • Organized and maintained filing systems for important documents. Processed invoices for payment; tracked payments received from vendors and clients.
  • Ordered automotive parts; tracked inventory levels, and placed orders with vendors when necessary.
  • Ensured compliance with federal, state, and local transportation regulations.
  • Communicated with third-party logistics providers regarding pick-up and delivery times and locations.

Dispatcher

Aviv Transport INC
01.2020 - 05.2021
  • Handled administrative responsibilities involving filing paperwork, updating databases, and preparing documents for management review.
  • Resolved customer complaints in a professional manner while maintaining high standards of customer service.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.

Education

Bachelor of Arts (B.A.) - Criminology and Ethics, Society and Law Candidate

University of Toronto
04.2026

High School Diploma - undefined

Hawthorn School for Girls
06.2022

Skills

  • Attention to Detail
  • Excellent Communication
  • File Management
  • Time Management
  • Organizational Skills
  • Problem Solving
  • Customer Service
  • Office Administration

Accomplishments

    Throughout my academic journey, I have consistently demonstrated excellence, earning a place on the Dean’s List at the University of Toronto in both 2023 and 2024. My dedication and achievements have also been recognized through the Isabel Bader Scholarship, which I received in 2022, 2023, and 2024.

LANGUAGES

English Native
Persian Native
French Conversational

Timeline

Legal Assistant

Amiri Law Firm PC
08.2024 - 04.2025

Secretary

Barrie Auto Service Centre
06.2021 - 08.2024

Dispatcher

Aviv Transport INC
01.2020 - 05.2021

High School Diploma - undefined

Hawthorn School for Girls

Bachelor of Arts (B.A.) - Criminology and Ethics, Society and Law Candidate

University of Toronto

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MELISSA NEMATIAN