Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
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Melissa Morgan

Thorsby,AB

Summary

I'm seeking a part time job with customer service skills.

As a customer service professional, I bring valuable experience in addressing and resolving customer issues effectively. I am known for strong focus on team collaboration and achieving positive outcomes. I would say I am reliable and adaptable, with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Photographer

Melissa Morgan Photography (myself)
03.2023 - Current
  • Delivered high-quality edited images for clients, showcasing their special day through a personalized photo album.
  • Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
  • Established trust with clients by consistently being punctual and prepared, ensuring seamless wedding day coverage.

Hairstylist

Melissa Rose Hair (myself)
01.2022 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.

Hairstylist

Zulu Hair Design
03.2018 - 07.2020
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Actress

Celebrations/Jubilations Dinner Theatre
07.2016 - 04.2017
  • An actress in Celebrations/Jubilations Dinner Theatre’s production of “Night at the Museum of Country Music”.

Actress

Alberta Opera
09.2015 - 06.2016
  • An actress in Alberta Opera’s production of “The Steadfast Tin Soldier”. We performed 10 shows a week whilst touring Alberta, and once our tour was complete we had performed the same show a total of 229 times.

Cart Girl, Server

Blackhawk Golf Club
07.2015 - 10.2015
  • Worked as both a cart girl, and a server in the lounge. My responsibilities on cart are to keep everything stocked and keep track of all sales during my shift. In the lounge I serve tables, do bottle service, and banquets.

Drama Troupe Member

Fort Edmonton Park
05.2015 - 08.2015
  • Worked as a member of the drama troupe, along side 4 other people, and was dressed for the 1920’s. I would play the ukulele, sing 1920’s repertoire, and dance the Charleston. We also performed puppet shows at the midway.

Cart Girl, Waitress

Leduc Golf and Country Club
05.2014 - 08.2014
  • Worked as both a cart girl, and a waitress inside the clubhouse. Shifts were usually 13-hours long when working the cart, and included serving food and beverages to the golfers. My responsibilities were to keep everything stocked, and keep track of all transactions that were made, and then do my own cash out at the end of each shift.

Education

Diploma - Hairstyling

Estelle Academy of Hair Design
Edmonton, AB
04-2019

Dubai American Academy
Dubai

Leduc Composite High School
Leduc

Christ The King
Leduc

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MacEwan University
01.2015

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Relationship building
  • Computer proficiency
  • Conflict resolution

Accomplishments

  • Volunteered at an Equestrian Hospital in Dubai for a veterinarian named Gregory R. Haines over the course of 6 months before moving back to Canada.
  • Received the musical theatre award from my senior year in High School.
  • Graduated from Christ the King.
  • Graduate of MacEwan’s Theatre Arts program, and have obtained my diploma.

Languages

English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Arabic
Elementary

Timeline

Photographer

Melissa Morgan Photography (myself)
03.2023 - Current

Hairstylist

Melissa Rose Hair (myself)
01.2022 - Current

Hairstylist

Zulu Hair Design
03.2018 - 07.2020

Actress

Celebrations/Jubilations Dinner Theatre
07.2016 - 04.2017

Actress

Alberta Opera
09.2015 - 06.2016

Cart Girl, Server

Blackhawk Golf Club
07.2015 - 10.2015

Drama Troupe Member

Fort Edmonton Park
05.2015 - 08.2015

Cart Girl, Waitress

Leduc Golf and Country Club
05.2014 - 08.2014

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MacEwan University

Diploma - Hairstyling

Estelle Academy of Hair Design

Dubai American Academy

Leduc Composite High School

Christ The King

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