Melissa Monreal
Van Nuys
Summary
Dynamic Administrative Assistant with proven expertise at Steve Rousso, CPA, excelling in customer service and data entry. Recognized for enhancing client relations and maintaining confidentiality while supporting executive staff. Adept at time management and fostering a collaborative work environment, ensuring efficient operations and strong professional relationships.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Steve Rousso, CPA
01.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
General Studies
San Fernando High School
San Fernando, CA06-2027
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Customer and client relations
Timeline
Administrative Assistant
Steve Rousso, CPA
01.2019 - Current
General Studies
San Fernando High School
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