Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer Experience
References
Skills Experience
Timeline
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Melissa Mitchell

Tofield,AB

Summary

Aspiring professional seeking long-term employment with reputable organization, committed to personal growth and supporting others.

Overview

19
19
years of professional experience

Work History

Everyday Banking Advisor

ATB
Tofield, Canada
06.2023 - Current
  • Facilitated account openings, inquiries, and transactions for customers.
  • Reviewed credit applications for accuracy prior to submission for approval.
  • Created and executed financial plans to achieve clients' short- and long-term goals.
  • Established strong client relationships through effective communication strategies.
  • Provided superior customer service to build rapport with clients.
  • Assisted customers in opening new accounts and transferring existing accounts from other institutions.
  • Executed administrative tasks, including filing paperwork, data entry, and document preparation.

Firefighter

Lamont County Emergency Services
Chipman, Canada
08.2015 - Current
  • Responded to emergency calls and provided immediate support in crisis situations.
  • Operated firefighting equipment and tools to control and extinguish fires.
  • Maintained readiness of firefighting gear through regular checks and repairs as needed.
  • Documented incident reports accurately following fire responses for record-keeping purposes.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Collaborated with team members during training exercises and emergency drills.

Cashier/Assistant Front End Manager

IGA
Tofield, Canada
01.2018 - 05.2023
  • Assisted customers with product inquiries and transactions at the checkout.
  • Processed cash, credit, and debit transactions accurately and efficiently.
  • Handled customer complaints and resolved issues in a professional manner.
  • Trained new staff on register operations and customer service protocols.
  • Issued receipts, refunds, credits or change due to customers.
  • Interacted politely with customers to promote quality service during checkout.

Assistant Manager

Free rein Ranch
Lamont, Canada
01.2017 - 04.2018
  • Created promotional materials for events and programs at ranch.
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Collaborated with management to develop strategic plans for business objectives.
  • Managed scheduling of horses for training arrivals and departures.
  • Maintained accurate records of medical history and treatments.

Breeding Assistant

Worked for a dog breeder
Chipman, Canada
06.2016 - 08.2017
  • Helped with vet visits.
  • Helped with the whelping of puppies.
  • The house was sat in when needed.
  • I cleaned up the pens when needed.
  • I walked the dogs when required.

Babysitter

Babysitter in private home
Tofield, Canada
01.2007 - 01.2017
  • Facilitated effective communication with parents regarding children's daily activities.
  • Supported academic growth by assisting with homework and school projects.
  • Supervised children responsibly during parents' absences.
  • Prepared meals, snacks, and facilitated bedtime routines for children.
  • Maintained a positive attitude while demonstrating patience and understanding.
  • Performed light housekeeping tasks, including tidying up toys and books.
  • Established trust through consistent and transparent communication with parents and children.

Education

Dog safe -

CDI College
Edmonton, AB
07.2022

Veterinary Medical Assistant -

CDI Collage
Edmonton
06-2022

WHIMIS -

03.2022

Grade 12 Diploma -

Lamont High School
Lamont, AB
06.2015

Workplace safety systems gold certificate -

10.2012

Q Endorsement (Air Brakes) -

Skills

  • Interpersonal skills
  • Dependability and trustworthiness
  • Adaptability and eagerness to learn
  • Team collaboration
  • Proficient in Microsoft Office
  • Internet research
  • Office administration
  • First aid experience
  • Animal care expertise
  • Technical support proficiency
  • Inventory management
  • Returns processing and order management
  • Cash handling and transaction processing
  • Conflict resolution
  • Administrative efficiency

Hobbies and Interests

  • Horseback riding
  • Dirt biking
  • Quadding
  • Training my horses
  • Spending time with friends and family

Volunteer Experience

  • Firefighter for chipman fire department
  • Worked with my neighbor at various shows and helped her work and sell her horses
  • Delaney Vet clinic
  • Assisting with animal care for a dog breeder
  • Student council
  • Arranged dances and school activities

References

Available upon request

Skills Experience

  • Have an excellent understanding of microsoft programs and internet browsing (excel, powerpoint, word, access, and other microsoft applications)
  • Great social skills
  • Have a good understanding of office work did office helper through highschool
  • Have experience with treating injuries both big and small
  • Have dealt and grown up around horses, dogs and cats
  • Have helped my family with any computer or technical issues
  • Have handled merchandise
  • Done returns
  • Have put orders in
  • Can handle open and closing responsibilities
  • Have counted tills and cashed out

Timeline

Everyday Banking Advisor

ATB
06.2023 - Current

Cashier/Assistant Front End Manager

IGA
01.2018 - 05.2023

Assistant Manager

Free rein Ranch
01.2017 - 04.2018

Breeding Assistant

Worked for a dog breeder
06.2016 - 08.2017

Firefighter

Lamont County Emergency Services
08.2015 - Current

Babysitter

Babysitter in private home
01.2007 - 01.2017

Dog safe -

CDI College

Veterinary Medical Assistant -

CDI Collage

WHIMIS -

Grade 12 Diploma -

Lamont High School

Workplace safety systems gold certificate -

Q Endorsement (Air Brakes) -

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Melissa Mitchell