MELISSA MELO
Calgary,AB
Summary
Results-driven office manager with over 9 years of experience in office administration and financial reporting. Skilled in relationship building and documentation, enhancing operational efficiency and ensuring accurate financial records. Ready to leverage expertise to support organizational goals and improve processes.
Overview
11
11
years of professional experience
Work History
Financial Assistant
Edmonton Institution For Women
Edmonton, AB
10.2024 - 05.2026
- Maintained accurate financial records using QuickBooks and Excel.
- Processed invoices and managed accounts payable/receivable efficiently.
- Assisted in preparation of monthly financial statements and reports.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
Office Manager
Ironclad Reinforcing Ltd.
Calgary, AB
02.2015 - 03.2024
- Managed daily office operations, ensuring efficient workflows and productivity.
- Developed and implemented administrative procedures to enhance operational efficiency.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Diploma - Business Administration And Management
CDI College
Calgary, AB06-2016
Certificate - Human Resources Management
Bow Valley College
Calgary, AB06-2015
Skills
- Customer service
- Relationship building
- Documentation skills
- Organizational skills
- Office administration
- Bookkeeping
- Clerical support
- Scheduling
- Staff management
- Staff hiring
- Financial reporting
- Financial accounting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Financial Assistant
Edmonton Institution For Women
10.2024 - 05.2026
Office Manager
Ironclad Reinforcing Ltd.
02.2015 - 03.2024
Diploma - Business Administration And Management
CDI College
Certificate - Human Resources Management
Bow Valley College