Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist
Melissa Melo

Melissa Melo

Office Administration
Calgary,AB

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

10
10
years of professional experience

Work History

Office Administrative Assistant

TMT Automotive Repair
03.2014 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.

Business Owner

BestWay Resume
08.2018 - 10.2021
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.

Education

Diploma - Office Administration Management

CDI College
Calgary, AB
06.2015

Graduate Certificate - Human Resource Management

Bow Valley College
Calgary, AB
06.2014

Skills

  • Business Correspondence
  • Database Entry
  • Telephone Reception
  • Billing and Invoicing
  • Expense Tracking
  • Event and Meeting Planning
  • Payroll and Accounts Payable Receivable
  • Microsoft Office
  • Accounting Support
  • Social Media Updating
  • Bilingual in Spanish and English
  • Project Management
  • Resume Building
  • Check Facts
  • Social Media Promotion
  • Recruiting and Hiring
  • Sales and Marketing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Business Owner

BestWay Resume
08.2018 - 10.2021

Office Administrative Assistant

TMT Automotive Repair
03.2014 - Current

Diploma - Office Administration Management

CDI College

Graduate Certificate - Human Resource Management

Bow Valley College

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Melissa MeloOffice Administration