Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Mellish

Ceres

Summary

Dynamic delivery professional with extensive experience at USPS and a proven track record in time management and customer satisfaction. Skilled in route planning and package handling, I excel in fostering relationships and collaborating with teams to ensure timely deliveries. Committed to maintaining high standards while adapting to challenges in fast-paced environments.

Diligent [Desired Position] with proven ability to manage delivery routes and ensure timely mail distribution. Successfully maintained accurate records and provided excellent customer service, enhancing community trust. Demonstrated strong organizational skills and proactive approach to problem-solving.

Professional and experienced mail delivery specialist, prepared for delivering mail and packages efficiently. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in route navigation, customer service, and time management. Valued for consistent performance and positive attitude in dynamic environments.

Qualified [Desired Position] with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.

Overview

5
5
years of professional experience

Work History

City Carrier Assistant

USPS
04.2024 - Current
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
  • Planned and cased mail in sequence of delivery for designated route.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.

Delivery Associate

Amt Logistics
03.2022 - 07.2023
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.

Delivery Associate

Clackgistics LLC
04.2021 - 03.2022
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
  • Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
  • Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
  • Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.

Amazon Associate

Amazon Distribution Center
05.2020 - 04.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

High School Diploma -

Merrill F West High School
Tracy, CA
06-2009

Skills

  • Issue reporting
  • Relationships and rapport
  • Geographical awareness
  • Truck loading
  • Microsoft windows
  • Loading and unloading
  • Package handling
  • GPS navigation
  • Deadline adherence
  • Route planning
  • Teamwork and collaboration
  • Time management skills
  • Punctual and reliable

Timeline

City Carrier Assistant

USPS
04.2024 - Current

Delivery Associate

Amt Logistics
03.2022 - 07.2023

Delivery Associate

Clackgistics LLC
04.2021 - 03.2022

Amazon Associate

Amazon Distribution Center
05.2020 - 04.2021

High School Diploma -

Merrill F West High School
Melissa Mellish