Melissa Melissa Medina
Long Beach
Summary
Qualified and Capable in patient care, with 8 years of outstanding customer service, appointment management and billing procedures. I've been recognized for improving patient satisfaction and office operations. I'm also passionate about delivering the best patient services.
Overview
2
2
years of professional experience
Work History
Personal Care Assistant
WelbeHealth
05.2024 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed and maintained positive relationships with clients, fostering trust and communication.
- Implemented personalized care plans, ensuring adherence to individual needs and preference.
- Over saw the front desk operations, welcoming Participants and managing inquiries efficiently.
- Managed correspondence, ensuring timely communication with Participants and staff.
- Actively listened to Participants concerns and coordinated responses to improve care.
- IDT / Care Planning
- Gathered comprehensive information from Participants regarding care concerns and satisfaction levels.
Education
High School Diploma -
Bellflower High School
BellflowerSkills
- Health Care Knowledge
- Organizational-multi-tasking
- Compassionate patient care
- CPR certified
- Care plan implementation
- Observational skills
- Adaptable under pressure
- Problem-solving
- Mobility assistance
- Dependable and responsible
- Team collaboration
- ADL assistance
- [Language] fluency
Timeline
Personal Care Assistant
WelbeHealth
05.2024 - Current
High School Diploma -
Bellflower High School