Melissa Mehew
Toronto,ON
Summary
Sales operations expert with proven track record of optimizing processes, driving revenue growth, and enhancing team performance. Known for strong analytical skills, strategic planning, and exceptional problem-solving abilities. Highly adaptable and dependable, with focus on collaboration and achieving consistent, measurable results. Skilled in CRM systems, data analysis, and cross-departmental coordination.
Overview
20
20
years of professional experience
Work History
Sales Operations Advisor
Dell Technologies
09.2008 - 06.2025
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Provided ongoing training and support to sales team members, driving continuous improvement in performance metrics.
- Created comprehensive reports on sales performance metrics for senior leadership review, enabling informed decision-making processes.
- Lead and coordinate executive-level escalations, ensuring timely resolution of high-impact customer issues by collaborating across technical, product, and leadership teams.
Senior Sales Operations Analyst
Dell Technologies
01.2008 - 09.2018
- Implemented inventory management systems to streamline order processing and reduce errors.
- Analyzed supply chain processes, identifying opportunities for efficiency improvements.
- Coordinated logistics and distribution schedules to optimize product delivery timelines.
- Coordinated with sales and production teams to ensure accurate forecasting of product demand and efficient allocation of resources.
- Established clear communication channels between departments for seamless coordination during peak periods or unexpected challenges.
Logistics Analyst
Dell Technologies
09.2005 - 01.2008
- Analyzed supply chain processes to identify inefficiencies and recommend improvements.
- Developed logistical strategies to enhance transportation routes and reduce costs.
- Coordinated inventory management systems to ensure optimal stock levels and minimize shortages.
- Collaborated with cross-functional teams to streamline operations and improve service delivery.
- Led process improvement initiatives within the supply chain, resulting in reduced lead times and increased customer satisfaction levels.
- Improved supply chain efficiency by analyzing and optimizing logistics processes.
Education
Finance And Financial Management Services
CDI College
Toronto08.2005
Skills
- CRM management
- Sales training
- Team Leadership
- Teamwork and collaboration
- Problem-solving
- Operational excellence
- Process improvement expertise
- Coaching and mentoring
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Sales Operations Advisor
Dell Technologies
09.2008 - 06.2025
Senior Sales Operations Analyst
Dell Technologies
01.2008 - 09.2018
Logistics Analyst
Dell Technologies
09.2005 - 01.2008
Finance And Financial Management Services
CDI College
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