Melissa Medina
Coachella
Summary
Proven track record as a Store Manager at Family Dollar and Fallas Paredes. Led and motivated teams to increase productivity and efficiency. Trained staff on cash handling procedures, interviewed and hired employees. Managed day-to-day operations, inventory levels, and implemented loss prevention strategies. Provided exceptional customer service and merchandising expertise. Skilled in sales activities, store opening and closing procedures, and staff management.
Overview
11
11
years of professional experience
Work History
Front End Team Lead
Wal-Mart Neighborhood Market
01.2024 - Current
- Effectively delegated tasks to team members based on individual strengths, ensuring a balanced workload and efficient task completions
- Led associates to complete project on time
- Supervising front end as well as a total store
- Customer service in all areas as needed
Store Manager
Family Dollar
01.2015 - 11.2023
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Trained staff on proper cash handling procedures including daily deposits, end-of-day reports
- Interviewed and hired prospective employees
- Oversaw day-to-day store operations
- Managed inventory levels by ordering stock as needed, tracking sales
- Created weekly work schedules according to hours given
- Stocked and organized products, monthly schematics and price changes as needed
- Implemented loss prevention strategies
- Spoke with vendors weekly for product and future displays
Store Manager
Fallas Paredes
03.2014 - 01.2015
- Merchandising to planagrams
- Trained new employees on proper cash handling procedures including daily deposits, balancing all cash drawers and safe daily
- Interviewed and hired employees
- Customer service feedback and handled complaints as well as taking compliments
- Prepared staff work schedules and assigned specific duties
- All opening and closing duties
- Teaching employees how to control inventory shrink
Education
High School Diploma -
Moreno Valley
Moreno Valley, CA06-1992
Skills
- Sales Activities
- Store Opening and Closing Procedures
- Business Management Principles
- Staff Management
- Customer Service
- Inventory Management
- Merchandising
- Multitasking and organization
- Cash management
- Recruitment and hiring
- Design leadership
- Employee training
- Understanding customer needs
Timeline
Front End Team Lead
Wal-Mart Neighborhood Market
01.2024 - Current
Store Manager
Family Dollar
01.2015 - 11.2023
Store Manager
Fallas Paredes
03.2014 - 01.2015
High School Diploma -
Moreno Valley
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