Melissa McIntee
Woodstock,Canada
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
18
18
years of professional experience
Work History
General Manager
Hudson’s Bay
London, Canada
08.2019 - Current
- Company Overview:
- A diversified Manager who is focused on driving the performance of a high-quality store and optimizing sales through an omni-channel platform
- Have dynamic leadership abilities, combined with exceptional communication, analytical and in store marketing skills
- Consist of proven trouble shooting skills and the ability to diffuse challenging situations
- Utilizes strong communication skills to inspire, direct and lead a team to achieve HBC strategies and deadlines
- Build and execute development plans to drive optimal performance for all direct reports
- Review, understand and act on sales trends and productivity results on a weekly and monthly basis
- Strong at identifying talent and empowering a team to be solution oriented, overcome objections by increasing personal ownership and accountability
- A diversified Manager who is focused on driving the performance of a high-quality store and optimizing sales through an omni-channel platform
District Sales Supervisor
Groupe Dynamite
Tri-city / Mississauga, Canada
08.2012 - 08.2019
- Supervised a district up to 19 stores consisting of both banners Garage and Dynamite
- Developed a strong understanding of sales, market trends, profit performance and budget planning
- Inspired, coached, motivated teams daily to achieve financial goals by empowering employees to think outside the box by pushing them out of their comfort zone
- Focused on the development of my management teams to achieve maximum performance and to optimize the customer experience
- Proactively recruited and networked, building a pipeline of top talent
- Ensured that all stores operated in compliance with Brand and Visual presentation standards
- Provided guidance to my Store Managers and assisted in resolving all store issues, including business, customer and/or human resource related problems
Health and Safety Ambassador
Groupe Dynamite
Canada
01.2017 - 01.2019
- Partnered with Human Resources, created this role and introduced it to the entire organization to increase Health and Safety awareness, with the intention to create an accident-free zone
- Delivered initiatives across the entire organization to keep employees safe and partnered District Manager to assist with communication
- Hosted conference calls after every incident to dissect and discuss preventative measures in hopes to eliminate other similar injuries
- Hosted bi-weekly conference calls with each district providing support and follow up on any incidents and or questions
- Won the Health and Safety Wellness Award at the Retail Council of Canada in 2018
Talent Acquisition Advisor
Groupe Dynamite
On / USA
02.2011 - 08.2012
- Managed the full recruitment life cycle across all of Ontario and USA during Group Dynamite’s expansion into the USA
- Responsible for ensuring that the recruitment process was a top priority in every district and Supervisors were proactive with networking and had an active hot file for management candidates
- Supported Supervisors with coaching, developing, and sharing tips and best practices on effective methods of recruitment and selecting great candidates
Training Store Manager
Groupe Dynamite
01.2007 - 01.2011
- Facilitated Sales and Operational training to newly hired Store Managers throughout Ontario on all performance expectations while managing my own location
- Provided ongoing support to the managers and would follow up to ensure they were set up with their team to achieve company expectations and sales results
- Adapted all tools available to aid in employee training by understanding each individual learning style
- Provided ongoing leadership, thereby ensuring that my store achieved its financial goals
- Controlled budgets, inventory, shrink, expenses, and wage costs
- Held team accountable to personal sales and key performance indicators
Education
2022
2010
Fashion Merchandising Diploma -
Fanshawe College
London, On01-2001
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Efficient multi-tasker
Timeline
General Manager
Hudson’s Bay
08.2019 - Current
Health and Safety Ambassador
Groupe Dynamite
01.2017 - 01.2019
District Sales Supervisor
Groupe Dynamite
08.2012 - 08.2019
Talent Acquisition Advisor
Groupe Dynamite
02.2011 - 08.2012
Training Store Manager
Groupe Dynamite
01.2007 - 01.2011
Fashion Merchandising Diploma -
Fanshawe College