Melissa McGrath
Tumbler Ridge
Summary
Dynamic professional , excelling in sales strategy development and team leadership. Skilled in negotiation and compliance monitoring, I drive revenue growth while fostering collaboration. My technology-savvy approach enhances operational efficiency, ensuring exceptional customer experiences and strong market positioning.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic individual with hands-on experience in and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Landlord
Self-employeed
02.2019 - Current
- Managed tenant relationships, ensuring timely communication and conflict resolution.
- Oversaw property maintenance and repairs, coordinating vendors for timely service.
- Conducted thorough tenant screenings to evaluate potential applicants' qualifications.
- Developed rental agreements in compliance with local laws and regulations.
- Monitored market trends to adjust rental pricing and maximize occupancy rates.
- Implemented efficient record-keeping systems for lease agreements and financial transactions.
- Led initiatives to enhance property appeal through strategic renovations and upgrades.
- Monitored rent collections and resolved tenant disputes quickly and effectively.
Director of Sales
Scentsy
03.2015 - 03.2020
- Developed and executed sales strategies to drive revenue growth across multiple channels.
- Led a high-performing sales team, fostering collaboration and accountability to exceed targets.
- Analyzed market trends and customer feedback to inform product development and marketing initiatives.
- Implemented training programs for new sales representatives, enhancing product knowledge and selling techniques.
- Cultivated relationships with top-tier clients, resulting in increased loyalty and repeat business opportunities.
- Spearheaded cross-departmental initiatives to enhance customer experience and streamline sales processes.
- Managed team of sales representatives, providing guidance, coaching and support.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
Restaurant Manager
Eggerhospitality
04.2010 - 04.2015
- Supervised daily restaurant operations, ensuring high standards of service and food quality.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Developed and implemented inventory management processes to optimize supply chain efficiency.
- Analyzed customer feedback to enhance menu offerings and overall dining experience.
- Managed financial reporting, including budgeting, forecasting, and cost control initiatives.
- Led marketing campaigns to increase community engagement and drive customer traffic.
- Ensured compliance with health regulations, maintaining sanitation standards throughout the restaurant.
- Collaborated with vendors to negotiate contracts, securing favorable terms for supplies and services.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Diploma - Addiction Counseling
Sundance College (Online)
Edmonton, AB08-2026
High School Diploma -
FE Madill Secondary School
Wingham, ON02-1999
Skills
- Safety and security
- Strong negotiation skills
- Safety compliance
- Technology-savvy
- Emergency response
- Exceptional oral and written communication skills
- Staff management
- Preventive Maintenance
- Compliance monitoring
- Valid Ontario driver's license
- Business administration
- Database management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Landlord
Self-employeed
02.2019 - Current
Director of Sales
Scentsy
03.2015 - 03.2020
Restaurant Manager
Eggerhospitality
04.2010 - 04.2015
Diploma - Addiction Counseling
Sundance College (Online)
High School Diploma -
FE Madill Secondary School