Melissa Matthews
Summary
Dynamic Life Skills Worker with Northern Health Authority, skilled in fostering client progress through effective case management and collaboration. Recognized for mentoring peers and enhancing client motivation. Proficient in problem-solving and organization, ensuring clients achieve their goals while maintaining a supportive environment. Committed to delivering empathetic, reliable care.
Overview
19
19
years of professional experience
Work History
Life Skills Worker
Northern Health Authority
12.2008 - 02.2025
- Documented client progress accurately, maintaining confidentiality and ensuring timely case management updates.
- Coordinated with external agencies for additional services and referrals aligning with client goals.
- Collaborated with multidisciplinary teams to develop targeted interventions addressing specific client needs.
- Facilitated group sessions that fostered peer support and increased motivation towards goal attainment.
- Mentored new Life Skills Workers through shadowing opportunities, sharing best practices for successful client engagement.
Disability Support Worker
TDCSS
05.2006 - 11.2008
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Education
No Degree - Psychology 101 Psychology 102
Coast Mountain College
Terrace, BC02-2007
Skills
- Self-awareness
- Assertiveness training
- Social etiquette
- Flexibility
- Organization
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Reliability
Languages
English
Timeline
Life Skills Worker
Northern Health Authority
12.2008 - 02.2025
Disability Support Worker
TDCSS
05.2006 - 11.2008
No Degree - Psychology 101 Psychology 102
Coast Mountain College