Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Accomplishments
Work Preference
Quote
Generic

Melissa Mata

Cornwall,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience
1
1
Language

Work History

General Laborer

Olymel
Cornwall, ON
06.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Office Staff/Parts Coordinator

BELMONT LIFT, INC.
01.2023 - 04.2023
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.

Customer Service Representative Agent

Qualfon Philippines
10.2018 - 02.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Responded proactively and positively to rapid change.
  • Scored in top of employees for successful.

Marketing Assistant

Elite Garments International Inc.
06.2012 - 05.2015
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
  • Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.



Service Crew Member

Lido Seafood Restaurant
03.2009 - 09.2009
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Kept customers and crew areas organized.
  • Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.

Cashier

Jollibee Foods Corporations
10.2008 - 11.2008
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Management Accounting

University of Cebu
Cebu, Philippines
03.2009

High School Diploma -

Sisters of Mary School Girlstown
Talisay City, Cebu Philippines
12.2004

Skills

  • Microsoft Office
  • Professional Relationships
  • Customer Relations
  • Cash Register Operations
  • Customer Service
  • POS Systems Operations
  • Phone and Email Communication
  • Performance Goal Achievement
  • Interpersonal Communication Skills

Timeline

General Laborer

Olymel
06.2023 - Current

Office Staff/Parts Coordinator

BELMONT LIFT, INC.
01.2023 - 04.2023

Customer Service Representative Agent

Qualfon Philippines
10.2018 - 02.2022

Marketing Assistant

Elite Garments International Inc.
06.2012 - 05.2015

Service Crew Member

Lido Seafood Restaurant
03.2009 - 09.2009

Cashier

Jollibee Foods Corporations
10.2008 - 11.2008

Bachelor of Science - Management Accounting

University of Cebu

High School Diploma -

Sisters of Mary School Girlstown

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureCareer advancementWork-life balancePaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

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Melissa Mata