Melissa Martinez
Oakland
Summary
A recent UCSD graduate who is experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Has a track record of effective collaboration and problem-solving in fast-paced settings. Great at adapting into a new position with a strong willingness to learn new skills and assist wherever needed.
Overview
10
10
years of professional experience
Work History
Prepared Foods Associate
Whole Food Market
01.2025 - 07.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prepared food while ensuring all food safety measures were implemented and upheld.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained on the sales floor.
- Established strong relationships with my team members, facilitating effective communication across departments and the store.
Lab Technician
SGS North America Inc - Environment, Health & Safety
05.2022 - 08.2024
- Preformed DNA extractions and qPRC to quantify and identify various mold species in environmental and product samples.
- Conducted EMPAT (Environmental Microbiology Proficiency Analytical Testing) by cultivating and identifying unknown mold species, enduring laboratory accreditation.
- Performed microbiological analyses on bacterial samples, including Legionella water testing and culture plating, to support accurate identification and monitoring.
- Performed MUG (Colilert) and Enterolert testing for detection of total coliforms, E. coli, and Enterococcus, including MPN analysis for coliform bacterial quantification.
- Analyzed viable and non-viable air/bulk samples under a microscope to quantify and identify the mold species present.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Associate
Whole Food Market
01.2019 - 04.2022
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
Associate
In-N-Out Burger
07.2016 - 01.2019
- Developed and implemented strategies to increase customer satisfaction and engagement in a quick manner for various positions.
- Worked very closely with my team, establishing effective communication skills on how to productively keep work flow efficiency.
- Communicated in a positive and friendly manner to customers to endure that all needs were being met.
Team Member
Panera Bread
07.2015 - 07.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Microbiology
University of California, San Diego
La Jolla, CA06-2025
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Honest and dependable
- Sample preparation
- Laboratory techniques
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Prepared Foods Associate
Whole Food Market
01.2025 - 07.2025
Lab Technician
SGS North America Inc - Environment, Health & Safety
05.2022 - 08.2024
Associate
Whole Food Market
01.2019 - 04.2022
Associate
In-N-Out Burger
07.2016 - 01.2019
Team Member
Panera Bread
07.2015 - 07.2016
Microbiology
University of California, San Diego
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