Melissa Martens
London,ON
Summary
Experienced culinary professional specializing in high-quality frying techniques, with a proven track record in fast-paced kitchen environments. Collaborates effectively with team members to ensure smooth operations and achieve optimal results. Adaptable and reliable, consistently maintaining cleanliness and adhering to safety protocols. Demonstrates quick learning, multitasking, and the ability to maintain high standards under pressure. Dynamic individual with hands-on experience in customer service and a talent for problem-solving. Possesses a proactive approach to new tasks, known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grill/Fry Cook
The Chip Ship
04.2024 - 08.2024
- Taking orders on an up-to-date computer/register system
- Accepting payment from customers in the form of cash, debit/credit/MC, and gift certificates
- Preparing and serving fresh cooked food (an assortment of food ranging from burgers and fries to fish and chicken) to customers
- Remain calm in a fast-paced environment
- Close and open the food truck
- Keep areas clean and sanitized, performed heavy cleaning duties at the end of the night which include sweeping, scrubbing and moping the floors, scrubbing the walls, and cleaning dishes
Snack Shack Head and Guard Shack Employee
Sand Hill Park
06.2021 - 08.2023
- Taking orders, serving food, and accepting payment from customers
- Greeted customers with a pleasant demeanor
- General cleaning during and after-hours
- Maintained a clean and sanitized workplace
- Assist customers with any needs regarding their trailers
- Controlling gate access for entrance to the park
- Accepting payment from customers entering the park
- Confirmation of customer reservations within the park
Grocer
Wiggans’ Foods Grocery Store
11.2022 - 05.2023
- Providing customer service and help
- Stocking shelves
- Setting out products
- Helped in the bakery section
- Checked people through the cash registers/tills
- Close the store up at night/locking up
Education
Grade 12 OSSD - Health Sciences
Valley Heights Secondary School
Langton, ON06.2023
Skills
- Communication
- Customer service
- Problem solving
- Decision making
- Creativity
- Quick thinking skills
- Team oriented
- Reliability and punctuality
- Professionalism under pressure
- Problem-solving abilities
- Multitasking
- Customer interaction
- Conflict Resolution
- Professionalism
- Adaptability
- Time management abilities
Certification
- Basic Life support
- CPR, level C
- Smart Serve
- Crisis intervention
- WHMIS
- Food Handlers’ certificate
- Workplace health and safety
Volunteer Experience
- Volunteer Work, Fairground Fire Department, 01/01/16, present, Volunteer assistance at various fundraising dinners including, annual Pork Roast BBQ, Corn Roast Dinner at Sandhill Park, and other fundraising events, Preparation of food for fundraising dinners, Serving food for fundraising dinners, Setup and cleanup of tables, chairs, and decorations, Sell tickets and monitor cash box while under supervision
- Volunteer Work, Valley Heights Secondary School Sports Teams, 01/01/20, 12/31/23, Volunteer assisting with multiple different sports and tournaments, Staying after hours to assist, Skills range from providing relief to players (i.e. getting water, ice, etc), Score keeping for a variety of sports (volleyball, basketball, baseball), Playing close attention to rules, and assuring players abide by them, Using an electronic score keeper, Suggesting warm up routines for players before games, Ensure sports equipment is up to standards and in pristine condition
References
- Jody-Lynn Hevesi, Culinary Teacher, Langton, Ontario, 519-761-2238
- Ken De Cloet, Police Officer and Firefighter, Langton, Ontario, 519-410-4760
- Bailey Martin, Real Estate Agent, Norwich, Ontario, 226-567-3872
Timeline
Grill/Fry Cook
The Chip Ship
04.2024 - 08.2024
Grocer
Wiggans’ Foods Grocery Store
11.2022 - 05.2023
Snack Shack Head and Guard Shack Employee
Sand Hill Park
06.2021 - 08.2023
Grade 12 OSSD - Health Sciences
Valley Heights Secondary School
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